We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice clean hotel, easy shuttle service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #33 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
Florida, New York
Level 6 Contributor
264 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Nice clean hotel, easy shuttle service”
Reviewed July 7, 2013

stayed one night at Hotel, checking in the front desk people were great giving us the warm cookies and explaining all about their resort, room was very comfortable with a decent view. the hotel is at the beginning of key west so you need transportation to get to Duval street ( the happening place in key west) it just so happens the resort has 2 that run every 30 to 60 minutes and pick up and two designated spots on duval street. We had a car in the small parking lot but made the right decision and used shuttle which worked out great. If you miss the last shuttle at 1125pm a cab is about 20 bucks. Use the shuttle ask the driver questions he will be giving you a free tour.
Breakfast Buffet, plenty to choose from eggs, waffles biscuits and gravy creal yogurt and plenty of bread products. great service while your eating.
This resort had bikes and electric cars for rent and would be a great place to have kids hang out all day

Room Tip: Use the shuttle to get to and from duval st
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,675 reviews from our community

Traveler rating
    1,661
    1,224
    470
    179
    141
See reviews for
1,143
1,472
78
209
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Las Vegas
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 7, 2013

Parking was full so we asked for valet. The door guy didn't want to park the car even though he doubed as the valet. We wanted to get an early start, but valet doesn't open until 7am. The front desk person wouldn't even get up to look for the keys in the closet across the lobby. He gave me the key to the luggage closet and told me where i should look for the key. Not very safe! I could have picked up anyone's keys!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, United States
1 review
Reviewed July 6, 2013

Excellent hotel with great amenities and a friendly helpful staff. Transportation to downtown Key West and the airport was provided free. Most important, and just like Key West, this hotel has a really good atmosphere. I think it is the best place to stay in Key West.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level 4 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 4, 2013 via mobile

We arrived 6/30 and stayed four nights. From the moment we checked in we experienced excellent service. Upon check-in we were greeted with friendly hotel staff, and delicious warm chocolate chip cookies. We asked if we could have a rollaway bed and a refrigerator for our room-no problem and no charge. Unlike previous posts, we were not charged for parking either. The rooms were average in size. This hotel is not modern, but not much is in Key West.The beds were comfy, and the room was clean. The pool was fairly large and was nicely stocked with beach towels. The workout room had nice equipment which was a pleasant surprise. We got an excellent deal on this room when we booked a "Stay and Play" package through Fury.

Lastly, this hotel is around 15 minutes from all the action. The hotel offers free shuttles to and from downtown. While there is not much to do/see around the hotel, you can go for a lovely walk around the waterfront (across the street from hotel).

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snorkelfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 3, 2013

Stayed there four nights the week of July 4th. This is a recently built Hotel and everything is modern and clean. Not a real big hotel that you get lost in, but it has the big hotel feel with all of the amenities. The staff was very friendly and professional-almost like a Ritz Carleton hotel. Very attentive to your needs and very willing to help.

There were always a stack of Wall Street Journals and USA today newspapers for the guest and coffee in the lobby every morning. The restaurant was very good for breakfast as we ate lunch and dinner off of the property. I will stay there again if we go back to Key West.

Room Tip: do a suite with balcony.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jodythecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate Florida, United States
1 review
Reviewed July 2, 2013

Checked in at 3:45 PM...rooms not ready. Internet connection was difficult with each attempt. Housekeeping staff did not speak or understand English, so language barrier big time! Restaurant staff abrupt and curt during service.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013 via mobile

Even though this hotel is not near Duval street they provide a shuttle with a convenient schedule. The warm cookies at arrival always is good for the kids. The staff is extremely accommodating and friendly. We had a great stay!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayia77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Key West hotels
0.7 mi away
Key West Marriott Beachside Hotel
1.4 mi away
Sheraton Suites Key West
Sheraton Suites Key West
#34 of 51 in Key West
2,336 reviews
1.0 mi away
The Inn at Key West
The Inn at Key West
#43 of 51 in Key West
2,366 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Parrot Key Hotel and Resort
1.6 mi away
Fairfield Inn & Suites Key West
2.6 mi away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Grand Key Resort - Key West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Hilton Hotels Direct, TravelUp, TripOnline SA, Cancelon, Hotwire, Travelocity, Cheap Tickets, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing