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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #33 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
Hendersonville, North Carolina
Level 4 Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“great location”
Reviewed February 15, 2013

This hotel was not our first choice. Since we had never visited Key West we thought it would be better to stay within walking distance of Duval St and the town center. That is not the case. The Double Tree has a reliable shuttle service that we were quite happy with. Their restaurant and poolside bar had just what we wanted at very fair pricing. It was nice to be 'at home' in a resort setting after walking around Key West all day. The whole staff was extra nice and helpful.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank victoria k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,675 reviews from our community

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Rating summary
  • Sleep Quality
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  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (524)
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English first
Fayetteville, Arkansas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2013

My parents and I enjoyed our 5 nights that we spent here. We had a small balcony, and even though we didn't have a pool view, we liked having the option of getting some fresh air in the room. I slept on the pull-out sofa, which wasn't the most comfortable, but it wasn't as bad as some other pull-outs I have been on before.
The pool area and hot tub were great, and we loved spending each day eating breakfast out on their deck. Even though this hotel isn't in the middle of where the action is in Key West, it was nice that their shuttle service will take you down there.
Overall, we really had a great experience with this Doubletree.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 13, 2013

We stayed for five nights in early February and had a king-bed room with a twin sleeper sofa that worked well for our daughter. Every staff member was extremely helpful and very friendly. We enjoyed so much having breakfast outdoors near the pool. One day we stayed at the pool all day and had great service from the waiter at the pool. Our lunch was very good. I didn't find parking in Key West to be the horror that so many speak of, but we did use the shuttle into Old Town and it was very convenient.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SherryinBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homer Glen, Illinois
Level 5 Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 13, 2013

If an when I return to Key West I will stay here. A little pricey, but you get what you pay for. We were treated like a King and Queen. Don't think I found 1 flaw in this place. Thank you much.... I wish we would have had more time here.

Room Tip: Any room is good in this place
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poppzster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flowery Branch, Georgia
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 12, 2013

We had a great vacation at the Doubletree. We had a pool view room with a balcony on the fourth floor and it was perfect! The room was clean and well laidout. The view from our balcony was so nice. When we closed the sliding glass door the pool noises disappeared completely. The pool and hot tub were clean and placed in a tropical setting. There was a nice restaurant with indoor or outdoor dining and a nice pool bar. Billy the Greek, the bartender was so friendly and made us wonderful drinks. The breakfast buffet was yummy and had so many choices. There was a free shuttle to the airport on demend and to the beach and downtown every hour.
There was also a concierge on duty in the lobby to help with reservations, answer questions, and give recommendations. They were quite helpful.
We also enjoyed the wonderful warm, Doubletree cookies!!!!

Room Tip: 4th floor pool view with a balcony so you can sit out and relax.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kearny,NJ
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 12, 2013

This was the trip from HELL and nobody even cares enought to follow up with me...Unless you count a note from a manager... Check your air filter and make sure you don't get a room over the laundry area which is in the 200-300 range or you're screwed bigtime.

Room Tip: Check your air filter and make sure you don't get a room over the laundry area which is in the 2...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank craig w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review, February 14, 2013
I'm terribly sorry to hear that you had such a disappointing experience and apologize for any discomfort. We always want to ensure our guests have a great experience. Please contact me at 305-293-1818, so I can speak with you and help make things right.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed February 11, 2013

We stayed at the double tree for 3 nights i in October and we loved it.This is a very clean place to stay and the location in very good. Heres the run down:

Location: Near the big box stores in Huntsville and other hotels. Right on Hwy 60 and close to Hwy 11. 45 min drive to west gate of Algonquin Park

Rooms: Very nicely laid out and very clean. Nice linens and towels. Standard sized bathroom/shower/tub. Flat screen tv with good channel selection. Fridge, coffee maker and hair dryer in room. Plenty of storage for clothing and small items. Rooms are well insulated so noise is not an issue.

Pool: clean, heat and 24 hour, same with hot tub. Plenty of chairs around the pool to choose from.

Shuttle runs every 30 mins until 10pm

About a 5 min drive to duval street

Didnt try any of the restaurants onsite

Friendly staff

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smoke_Eater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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