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“Beautiful, Quiet Resort”

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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #32 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
Vancouver, Canada
Level Contributor
232 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Beautiful, Quiet Resort”
Reviewed January 25, 2013

We recently needed to spend a weekend in Key West while attending the half marathon. The hotel was away from the beaten downtown path, but the hourly free shuttle is great to avoid the parking woes downtown. The check in was fast and efficient. The desk staff both knowledgable and courteous and yes those warm delicious cookies. The restaurant was ok, with a limited evening menu. We stayed in one evening and went out the other. The pool,area is clean and well laid out, open early and late. The elevators were slow so we used the stairs often. Don't stay on the first floor near the housekeeping, it is noisy and lots of talking. We were on the 3rd floor and it was both quiet and easy to get too. One pleasant note. We never opened the front door, once, the door/bellman were always there and with a smile. Little touches like fresh coffee in the lobby in the morning was pleasing as was the lemon water in the afternoon. Will stay again.

Room Tip: Stay on other than the first floor away from housekeeping
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  • Stayed January 2013, traveled as a couple
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Helpful?
1 Thank FloridaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
Reviewed January 24, 2013

I recently stayed there over the long holiday weekend. I thought their prices were a little high, but now feel it was all worth it. The property was beautiful and near the path to walk to town. The staff was welcoming and helpful. They all appeared very well trained. The shuttle was very convenient to get to and from town. My 7am flight got changed till the evening. I called the hotel and they welcomed me back. The shuttle came and picked me up. The front desk gave me a new set of keys. After check out they held my bags and I was able to use the pool. The airlines offered me to stay an extra day, but it would have to be at the hotel of their choice. At that point Doubletree felt like home and I didn't want to have to stay anywhere else. If I ever come back I will be staying there again.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 24, 2013

We only had one night in Key West and would have preferred to stay downtown but everything suitable was already booked up. That being said, the Double Tree was a great find. The property is very well kept and the staff were all very friendly and accommodating. The shuttle service was great with extra ones put into service when it was busy. During daylight hours, the drivers would point out places of interest so that it was almost like having a mini tour. They would also attempt to drop guests close to their destination rather than just at designated stops (downtown and the beach). All in all, we would happily stay there again.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank Daglee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 23, 2013

I have stayed at several Double Tree's before and thus was expecting the usual but this Double Key was a welcome surprise..unlike the cookie-cutter properties, this was a typical Caribbean style resort what with all the white and turquoise everywhere. Check-in lobby was great and so were the check-in staff - very welcoming with your hot Double tree cookie. The lobby isnt that huge but has a nice big aquarium to greet u..

Room was nice n white, i got a pool facing room so had a very pleasant view..the balcony was good size too. Rooms had white built-in cabinets - typical of a beachy resort.

Breakfast was provided by my loyalty membership and was decent. Omlettes were great and the patio view overlooking the pool was a very nice way to start your first meal of the day.

The only sore point with the hotel is the location - which you can call as good or bad depending upon your taste.. hotel is very close to water and one of the best beaches in Key West (probably a 5 minute drive or a 15 minute walk)..but the main attraction of Key West - Duval st is a good 15 minute drive for which though the hotel provides a shuttle service is still something u miss since Duval st is the happening spot u wud want to be at..but then u have to shell extra bucks so as to stay at a resort close to Duval.

All in all, it was a wonderful stay..the property is a sure shot winner inspite of it being of route from Duval.

Room Tip: Make an extra request for a pool facing room. On Duval street, dont miss the sculpture garden..its n...
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank thewanderer-nammo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 23, 2013 via mobile

As others have written, this is a lovely property with great service. The staff is generally friendly and helpful. The only exception we found was a bartender who wasn't attentive to taking our orders and made a piña colada that tasted like he forgot to add an ingredient.

Take the package with the breakfast buffet. It is satisfying and the servers are very good. Though it is primarily the same each morning, one hot dish is changed each day, which keeps it interesting. The fruit is fresh and the variety of pastries, breads, cereals and hot foods is nice.

The pool area is lovely and well maintained. One night we were kept awake by noisy pool revelers, but generally it was quiet.

The shuttle to downtown Key West is very handy and you can't overlook those tasty DoubleTree cookies.

The resort is not close to Duvall Street, but it is a short ride away. This is a great place for families or anyone who enjoys a nice place with good service.

Stayed January 2013, traveled as a couple
Helpful?
Thank Bee_and_El
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 22, 2013

Had a great stay. Only one night, for business :(
Friendly, helpful staff. Clean quiet 7th floor room with a view. Great breakfast. Fast WiFi. Nice outdoor pool & bar. Free hourly shuttle service to the restuarants/attractions. Good fitness room. Would love to come back!

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank hwkrdrvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, Maine
Level Contributor
253 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 20, 2013

We were here three nights. The staff were very helpful, actually everything about this stay was wonderful. The hotel made it very easy to get around. We took their free shuttle to downtown Key West each day. The pool was open late so we could enjoy it almost totally to ourselves. The hotel is somewhat older, but in good repair. Our room was clean, quiet and comfortable.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrpupkis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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