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“I loved this place!”

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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #31 of 51 Hotels in Key West
GreenLeadersBronze level
Philadelphia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“I loved this place!”
5 of 5 bubbles Reviewed January 19, 2013 via mobile

I stayed at Doubletree with my boyfriend from Jan. 7th to the 11th and we LOVED IT. The hotel was amazing. The staff was extremely nice and they went out of their way to make sure our stay was wonderful. The room was a good size and was extremely clean. I stayed in the suite with the king sized bed and honestly I could have layed there all day it was so comfy. The pool was extremely clean and was great for swimming and it was never too crowded. I even took advantage of the pool side massages and I loved that too. The restaurant and room service were great. The food was tasty and wasn't too expensive. Also, they picked us right up from the airport when we arrived and they offer an hourly shuttle into town and if the first one was too crowded then another one arrived within minutes. Also, I loved the location...minutes from town but still in an area that was very quiet. And they give you fresh, delicious, cookies when you arrive which is a bonus. Overall, I believe this is a great hotel and if you're looking for a nice place to stay in Key West then this is the right place. I highly recommend it :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,521 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (512)
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English first
Miramar, Florida
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

It is hard to find a "resort" in Key West and I have to admit that there is a natural limitation in view of the city's geography. This hotel is for those who wants a super clean hotel in Key West, but away from the noise. Key West is a small island, which means within minutes you can be wherever you want. Not too far there is a nice view of the Atlantic, though you have to drive a bit further to find a beach you can enjoy. The staff pampers you everyday and they pay attention to details. PArking does not seem to be an issue there. If you want to be closer to Duval street, this is not the place ot be, but if you want to be close to the airport and the only swimming beach in Key West, you have found your hotel.

  • Stayed July 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
3 Thank Woyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
Level Contributor
236 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed January 15, 2013 via mobile

When we arrived at the hotel we received a lovely warm and sincere checkin. The in general thtoughout the hotel was very good and staff very helpful. Room facilities were everthing you needed snd of a good condition anf size. Buffet breakfast ofered good variety as well as vfm. The hotel has a lovely pool and bar area with lots of loungers. Even through the hotel is located on the edge of the main town they run an exvellant shuttle service which only takes10 mins and they make sure that they run enough services to cater for everyone. This hotel would be my first choice when we come back. To key west

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

We stayed in this hotel for two days to enjoy Key West with the kids. We liked this place, the kids specially loved the pool area which is lovely done with a big size pool.
The rooms are average, nothing special, but very clean and the service is excellent.
They even run shuttles during all day so you don't have to worry about finding a parking space downtown.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Micha-07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

I love this hotel! Their staff is so friendly, the room was amazing, we took the shuttle that the hotel offers to Duval street, it was perfect no need to stress about parking and change!! The cookie you get when you check in is amazing! Our anniversary always falls around the time the marathon from Miami to key west starts so the hotel was pretty busy, the staff was never overwhelmed always smiling and willing to help, we always come to this hotel when we go to the keys!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville TN
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

We stayed at the DoubleTree on points from Dec 31, 2012 through Jan 4, 2013, so that we could enjoy New Year's Eve on Key West. This was a great location for a family stay (our girls ages are 12 and 5). The pool area was a blast for them and comfortable for us.
Best of all, the regular shuttles run during the day with stops at the north end of Duval, the south end of Duval (near Southernmost Point), and -- on request -- at the southern facing beaches. We decided not to get a rental car, since we flew in, and this worked perfectly. We didn't have to deal with the crazy traffic, lack of parking, or road construction issues all around the island.
The only complaint we had was that the shuttles often filled up fast at peak times (morning and late night), so we had to wait for a second shuttle more than once.
If you are an extremely light sleeper, or extremely noise-averse, be aware that the hotel is very close to the end of the airport runway. We watched a variety of planes depart throughout the day from the pool area. It wasn't an issue for us, and most of the air traffic seemed to wind down in the evening hours.
Otherwise, be aware it is an older property. There were very minor maintenance issues that were apparent, but nothing that had any real impact on our stay. If you're looking for a sparkly-shiny-all-new-and-modern hotel, this is not it. If you're looking for a clean, comfortable place to stay, you'll like it.

Room Tip: Ask for a room overlooking the pool area if you have children who are anxious to exercise some indep...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

As a Hilton Honors member I chose this hotel due to the price of rooms, free parking, and their shuttle to Duval Street. We needed to extend our stay and the hotel was able to accommodate us but we had to change rooms during our stay since we had been upgraded for our initial room. The rooms are perfect for us as a couple, but I wouldn't take a room close to the ends since the location with other rooms affords you little privacy when you open your curtains or you can only open them a small way. The pool is gorgeous and the good locations go fast. I can only imagine how busy it will be during the summer. The breakfast buffet was terrific and there is something for everyone. Also, enjoyed chatting with our servers each day. The shuttle was the best! Don't worry if it sees to fill up quickly, since these guys are terrific at managing to get everyone into town and back. If they see the people waiting is more than one bus can take they will get on the phone and call another. Terrific customer service!! Also, the front desk staff are friendly and helpful. Thank you to the manager!! This is a must stay location. We hope to return to Key West to take advantage of the diving and will stay at this hotel again.

Room Tip: Try and choose a room in the center, but away from the inside corners since there is little privacy...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelcat67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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