We book 3 nights at Double Tree Resort Keywest through Priceline. When we checked in, after reserving a King non smoking room, we were put in a King Handicap room. Now not only was that depressing, but it was also dirty (it had stains on the walls, some of which looked like blood). When we contacted the desk and ask to be moved, we were told they were full and all they could do was move us to a double twin the next day.
Not exactly what you are looking for when you are celebrating your anniversery.
But, we moved. It was at least clean. They also never checked back or offered to do anything more. The only good service was the bellman that moved us, and the server at the pool bar.
- Official Description (provided by the hotel):
- Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Ctrip TA, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, Hotel.de, HotelQuickly and HotelsClick so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Grand Key Hotel Key West
- Doubletree Grand Key Resort