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“Great stay and customer service”

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Fairfield Inn & Suites Key West
Ranked #37 of 51 Hotels in Key West
GreenLeadersBronze level
Reviewed June 11, 2014

My wife and a I and another couple stayed May 11-15. In fact we were originally going to depart on the 14th but we decided to stay another day. The service was excellent especially the general manager Jeff and Elizabeth who checked all of us in. The free breakfast was excellent,fruit,eggs,sausage, waffles. The room was a king bed very comfortable. The only down side was construction ongoing on Reynolds avenue. I would definteley recommend this. The pool was great and clean. Close to Duvall street. I definteley recommend this hotel.

  • Stayed: May 2014, traveled as a couple
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Thank orkman20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 16, 2014

I am excited to hear that you received such great service from our team members and that you enjoyed having breakfast served pool side. The good news about the construction on the boulevard is that it will be completed in a few short months. Thank you for taking the time to write a review.

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557 - 563 of 1,629 reviews

Reviewed June 9, 2014

This was our first time at the Fairfield in Key West. We have stayed at the Doubletree a few times. We found the Fairfield better in customer service, hospitality, location, accommodations, and just overall. We loved it so much we just booked again for 12/7!! And we are bringing friends. This will be our Key West place for now on.

  • Stayed: June 2014, traveled with friends
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Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 16, 2014

I am glad to hear you had such a great time staying at our hotel. We cannot wait to see you again in December with all of your friends! Thank you for taking the time to write a review.

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Reviewed June 5, 2014

Love this hotel!! My favorite place to stay in Key West. Wonderful service throughout the hotel. Great Pool and Tiki Bar. Very Clean as well as free parking!

Close to DT Duval easy taxi or trolly ride away.

  • Stayed: June 2014, traveled as a couple
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Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 16, 2014

I am excited to hear that you are our favorite place to stay in Key West. Thank you so much for taking the time to write a review! We cannot wait until you visit again!

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Reviewed June 2, 2014

The room is okay. It is rather small....almost claustrophobic. One tiny table with one chair. Microwave and mini fridge. Nice shower...no tub. Cracked tiles near the doorway.

There is inaccessible water across the street, but no beach. The pool is nice. Not that we can see either the water or the beach, as we are facing the back parking lot and houses next door. Apparently, there is also a road construction project of some sort going on down here. Not exactly the views I was hoping for when we came down here.

I guess I just expect more from a hotel and I'm spoiled by living on the Gulf Coast in the Panhandle area of Florida where there are actual beaches!

  • Stayed: June 2014, traveled with family
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Thank Erica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjdru429, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 3, 2014

I'm sorry to hear you didn't enjoy your stay. The hotel is centrally located on the island 2 miles from downtown as well as 2 miles from the beach. The hotel will be going through a full renovation in July. I do hope the next time you are in Key West you will give us another chance.

Best Regards,

Jeremiah Drummond
General Manager

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Reviewed June 1, 2014

You are about 2 miles from Duvall street but you have really a resort at your fingertips. You have a great pool, great room with fridge, laundry, fitness center, and incredible staff -- especially Veronica. All of the staff was very friendly and helpful -- everything you expect from a Marriott.

Room Tip: There are a few rooms that have balconies -- if you are making a special trip, call and ask for them...
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  • Stayed: May 2014, traveled as a couple
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Thank Rid4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjdru429, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 2, 2014

Thank you for the awesome review. I'm very lucky to have such a great team in place, especially Veronica!

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Reviewed May 31, 2014

Stayed there 2 nights in May 2014. Our room was in the main building that faced the street. The breakfast was fantastic. They also had a happy-hour from 2:00 to 4:00 at the poolside bar. $1 hotdogs and $1 draft Yuengling beer. Room, pool and grounds were clean.

Note: The street in front of the hotel is under construction. No fault of the hotel, but it was very loud 24x7. I mean, the crew was smashing concrete at 9:00 pm and laying blacktop at 3:00.

Room Tip: Ask about the status of construction in 2014.
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  • Stayed: May 2014, traveled with family
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1  Thank KC_Donkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjdru429, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 2, 2014

Thank you for your feedback! The road construction is expected to be completed by July.

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Reviewed May 31, 2014 via mobile

The hotel was very clean , friendly, and affordable.
Pool needs to be open later at night
The fountains around the pool are annoying, maybe one would be okay!!

Lisa at bar was exceptional!!!!!!! She made our stay fun and was very friendly. It was sad when she had day off.

Stayed: May 2014, traveled as a couple
Thank Doglesstoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjdru429, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 2, 2014

Thank you for your review and comments about Lisa. She is a super star!

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Additional Information about Fairfield Inn & Suites Key West

Address: 2400 N Roosevelt Blvd, Key West, FL 33040-3838
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Key West
Price Range: $211 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 
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Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn

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