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“Great property, great staff, no shuttle”

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Fairfield Inn & Suites Key West
Ranked #37 of 51 Hotels in Key West
GreenLeadersBronze level
Reviewed February 14, 2013

Beautiful tropic property, free breakfast daily, wonderful staff. No hotel shuttle means you take a cab, or rent a scooter or bike - both available at on site rental counter.
Small fridge in room, rooms open to outside and a view of the pool with fountains.

  • Stayed: February 2013
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1  Thank jonk73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 18, 2013

Thank you for the detailed response. In addition to the modes of transportation that you mentioned we are also a stop on the Old Town Trolley tour. Tickets are available at our desk and are good for two days. I certainly hope that you were not inconvenienced. Best regards.

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Reviewed February 12, 2013

Overall, we had a very nice trip. I would stay again.
PROS
The hotel staff was VERY friendly
The hotel lobby and rooms were very clean.
FREE breakfast every morning! Waffles, egg sandwiches, fruit, cereal, bagels and much more, all was very good.
The pool and poolside bar are very nice. No problems getting a seat at the pool.
We had a room with the small living space with pull out sofa which was nice.
In room fridge and microwave.

CONS
The beds are REALLY uncomfortable, in fact the pull out sofa was more comfortable than the beds...sad! If you have a bad back consider staying at the Marriott instead, the Fairfield beds are not to typical Marriott standards.
The hotel is too far from the attractions to walk, we had to cab it every day which got expensive. We should have rented a car. The hotel is in a "not so desirable" part of town, pretty much were the "locals" live and a little run down looking.
Walking space in rooms are pretty small.
Bathroom is very small.
Only one mirror in room which is tough with 3 or more people that need a mirror in morning.

Room Tip: If you can afford to stay closer to Duvall area then do so.
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  • Stayed: February 2013, traveled with friends
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Thank LePort963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 13, 2013

I am really sorry that you didn't like your bed. They are Sealy Pillow Tops which is the Marriott standard. Again, I am sorry if you didnt find them comfortable. We certainly appreciate your time and your feedback. Best regards.

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Reviewed February 11, 2013

We just spent the weekend in Key West. I hadn't been there in over 25 years. The English gal at the front desk at the Fairfield Inn named Stephanie expertly guided us around the island and we all had a great time. The hotel was very nice, nice breakfast, nice staff, nice pool, nice room, nice poolside bar but the highlight of our experience was being steered around the island with Stephanie's help and knowledge. Jet Ski and Parasailing were lots of fun. Ghost Tour was not my cup tea.

  • Stayed: February 2013, traveled with family
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Thank Gatorbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 13, 2013

Stephanie truly is a superstar. We are very lucky to have her on the team. Thanks for the kind words. We will pass them on to the team.

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Reviewed February 9, 2013

Great location, Great Staff, good Breakfast. The rooms are very comfortable nothing to fancy but VERY clean. A little pricey but all the hotels are expensive in Key West in February. I was met at the front desk with a cup of the drink of the day and 3 Very nice ladies that bent over backwards to make sure I had everything I needed.

  • Stayed: February 2013, traveled as a couple
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Thank stl-sue0117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 18, 2013

I'm glad to hear that our team helped to make your experience. We look forward to your return visit.

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Reviewed February 4, 2013

I can't say enough good things about the staff. They were so friendly, upbeat, and welcoming. I loved receiving a frozen drink at check-in and having drinks and fruit available in the lobby around the clock was great. Loved our room. I would suggest, however, that the staff use a steam mop. After walking around for even one minute, our socks were heavily soiled. Everything was well cleaned each day except for the shower. The sand we got in there the first day stayed there all week. We appreciated being able to rent bikes right on-site. The pool area was dreamy! Also loved the tiki bar and Wink the bartendar was a lot of fun. We used the fitness center nearly every day. I would suggest that the hotel get some kind of mats to enable guests to do floor work; and put up a blind so people eating breakfast are not watching guests work out. The breakfast was the best. I love how a friendly face greeted me right away and handed me a tray. The selection was amazing and then having someone pick up me afterwards is unheard of at a complimentary breakfast. Again, the staff here is what makes this place. You can't beat the price. We highly recommend.

Room Tip: We had a king size bed with a frig and microwave.
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  • Stayed: January 2013, traveled as a couple
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Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 6, 2013

I am very glad that you enjoyed your visit. I will certainly review your cleaning suggestions with our Housekeeping team. Thank you very much for your input.

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Reviewed February 3, 2013

This was my first time going to Key West. It was a spontaneous decision. We were initially going to camp outside. The weather was not the best, so we booked this hotel. As others have stated, not perfect but it was nice. The pool area was nice. The staff was friendly. When your in Key West, the hotel is only a place to sleep. The rest of the time we were out enjoying Florida Keys.

  • Stayed: August 2012, traveled with friends
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Thank Dpt70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 4, 2013

Thank you for sharing your thoughts on our facility. We hope you give a chance to earn a perfect rating next vist!

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Reviewed January 30, 2013

For visitors keen to be close to town but far enough way from it to avoid being overwhelmed by noise and traffic, this property was ideal. Moreover, the staff were exceedingly warm and friendly. Breakfast was great and the pool, often small in size at Fairfield Inn properties, was spacious and visually appealing. Pete, the bartender from Pennsylvania, was charming and immensely informative about the local sites to frequent or avoid. Drinks were exceedingly generous in their apportionment as well.
If and when we return to Key West, we have no qualms about booking a room at this property once again!

  • Stayed: January 2013, traveled as a couple
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1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded February 4, 2013

Pete is an island expert and all around great host. I am glad to hear that he helped to make your experience enjoyable. Best regards.

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Additional Information about Fairfield Inn & Suites Key West

Address: 2400 N Roosevelt Blvd, Key West, FL 33040-3838
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Key West
Price Range: $200 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 
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Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn

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