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“Service exceeded expectations, clean, convenient location”

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Fairfield Inn & Suites Key West
Ranked #36 of 51 Hotels in Key West
GreenLeadersBronze level
Reviewed June 10, 2012

We stayed only 2 nights, but had multiple experiences of excellent service that exceeded our expectations. Property is pretty, nicely landscaped and clean. Kids loved the pool and we all enjoyed the free breakfast. Location very convenient to get to Old Town and other points of interest.

  • Stayed: June 2012, traveled with family
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2  Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 12, 2012

Our goal is to "exceed the expectations" of every guest. I was extremely pleased to hear taht we accomplished our goal during your visit. Thank you for sharing your kind comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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939 - 945 of 1,666 reviews

Reviewed June 10, 2012

We have stayed at this Key West Fairfield Inn for three years now and each time it has been a wonderful stay. The property is clean and well maintained.
I'm a Platinum Marriott rewards member and stay in a lot of Marriott and other hotel chains. The hospitality from the staff is unmatched in my travels. We were at this hotel for a full week this time and were impressed daily by the level of service typically not found at this type of property.
The complimentary breakfast buffet was always maintained well with a delightful staff on hand. The poolside bar was also staffed by a very friendly and effective bar tender.
The hotel is very clean and well maintained, two attributes not always found in Key West. We will definitely be back. Thanks to the team for such a great stay.

Room Tip: The King Suites have a convenient and private balcony to enjoy.
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  • Stayed: June 2012, traveled as a couple
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2  Thank Al J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded September 5, 2012

Thank you so much for the kind words! We look forward to your return visit next year!

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Reviewed June 9, 2012

Service was great from check in to check out!
Decent breakfast, with staff always helping and cleaning.
The complimentary popsico by the pool was a cool touch!
A/C in the room is loud.
Had a great experience, would definitely come back and recommend to friends!

  • Stayed: June 2012, traveled with friends
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Thank Iris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 12, 2012

We are glad that you enjoyed the facilities...and the poolside popsicle! Thank you for the feedback regarding the a/c. We appreciate the constructive input!

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Reviewed June 6, 2012

Nice room, large and clean. Some noise from hwy 1. Bikes for rent right on the property. Not far at all to downtown. We liked it. Very cool pool.

Stayed: June 2012, traveled as a couple
Thank Delanan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 9, 2012

We were really glad to here that you enjoyed the pool and facilities. Thank you very much for sharing your feedback!

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Reviewed June 3, 2012

This property is good value for clean, safe room. They have staff walking around the property everywhere so there is always someone to help and monitor. Breakfast was basic continental but appeared fresh and clean. Room was clean, good size for two but King bed was uncomfortable and the A/C unit is loud. Parking is good, usually right below the room. Location is OK, it will require driving to Duval Street about 10 minutes away and then finding parking. Overall, for the price this is a very acceptable property.

  • Stayed: June 2012, traveled as a couple
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1  Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKeyWest, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 11, 2012

Rhonda,

Thank you for rating our property on it’s value. We apologize for the A/C unit’s loudness. Sometimes the fix is as simple as adjusting the vent- units have a tendency to whistle when the vent is not completely open. Please always know that if you aren’t 100% satisfied with your accommodations, we want to know why before you leave- This may give us an opportunity to make things right and turn your experience positive. Thank you for your feedback.

Kind Regards,

Nick Durso
Sales Manager

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Reviewed June 1, 2012

We stayed here for 3 nights. The pool is really cool with the fountains (and temperature). The tiki bar has a bartender named Pete - really cool guy who made great dinner recommendations and also great drinks. The bar does close at 8pm though would be nice if it was opened longer so you would have somewhere "close to home" to hang out and enjoy a drink at. The rooms are decent, you get what you pay for. It rained a lot during out trip, and the door leaked, nothing major that a towel didn't solve. Bed was mostly comfy, 5 pillows which was great, shower was clean and updated, tv decent size. You can hear a lot though from other guests surrounding you (like some guy was blowing his nose loudly somewhere and a kid was crying), but everything is tiled for sanitary reasons. Perfect for us and the amount paid. I travel a lot for work but pay double for the "spoiling", but we preferred to do tours, scooter rentals, jet ski rides, bar tabs, etc. and stay here to have the money to do that all.. Would recommend if you aren't expecting the world for $10. Off the main strip but the front desk will call a cab or there is a company onsite that offers scooter and bike rentals.

Room Tip: The suites were part of the recent and expensive makeover and are more modern. You will hear rooster...
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  • Stayed: June 2012, traveled as a couple
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Thank sohospgapeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIKeyWest, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded June 4, 2012

Thank you for your review and ratting. Our property surely has the most value for the money. We enjoy being the savvy travelers ideal destination when it comes to Key West accommodations.

Kind Regards,

Nick Durso
Sales Manager

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Reviewed June 1, 2012

My family enjoyed our stay. The price was very competative for the area. We liked the location which was a ways off of the Duval Street party atmosphere. The staff was very friendly and professional, the complimentary continental breakfast was very good with good selection and the breakfast staff deserves extra recognition for their friendly service. The rooms were modern & clean, the pool area was also was very nice.
The only thing I would have appreciated would be a shuttle service to Duval Street, as some of the other neighboring hotels offer. Taxi service and/or downtown parking can add up very quickly.

  • Stayed: May 2012, traveled with family
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

It sounds like the amenities and team added up to a good value for you. We will take all of your comments into consideration for the future. Thank you for responding.

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Additional Information about Fairfield Inn & Suites Key West

Address: 2400 N Roosevelt Blvd, Key West, FL 33040-3838
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Key West
Price Range: $227 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 
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Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn

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