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“Lovely hotel for Key West stay” 4 of 5 bubbles
Review of The Inn at Key West

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The Inn at Key West
Ranked #42 of 51 Hotels in Key West
Solihull
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lovely hotel for Key West stay”
4 of 5 bubbles Reviewed June 29, 2014

We stayed here for 4 nights and enjoyed our stay. The room was a good size overlooking the pool with every thing we needed. AC was very noisy and also the room felt damp. On moving to our next hotel we had to air all our clothes as they felt so damp. Maybe it was just the humidity in Key West but it didn't happen anywhere else on the Keys. Having said that the pool area was just great with live entertainment, we had breakfast at the hotel which was very nice and also at the ihop very conveniently next door. The concierge was very helpful as were the staff in general. The hotel is 2.9 miles out of downtown. We walked it in and out on a rainy day and it was a good hour each way. On the following 2 days we hired bikes from the hotel. We did have a car but due to the construction work traffic was very heavy and parking in downtown scarce and expensive. A hotel shuttle would have been very convenient as is supplied by some other local hotels. Slightly limited restaurants available if you cant get downtown, we went to Outback steakhouse and Stoned Crab. Both were within walking distance and OK.
In summary we had a very nice stay, enjoyed the pool and saw all we wanted in Key West.

Room Tip: Overlooking the pool rather than overlooking the car park is preferable.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EACSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, July 6, 2014
Thank you for taking the time to provide us with feedback from your most recent stay with us. We are glad to hear you enjoyed the pool area and the live entertainment we provide. I will be sure to share your comments with the staff as I'm sure it will be much appreciated. I will follow up with our Chief Engineer and housekeeping department in regards to the humidity issue in the room. We appreciate your business and hope you decide to visit us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,295 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (473)
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Mays Landing, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

Just came back from a 3 night 4 day stay here and could not be more pleased. The room was well kept and just big enough. The only bad thing to say about it was we had the AC all the way up but it wasnt really cooling the room that well. That was the only minor thing wrong about the whole stay. The pool area is awesome...the scenery and the tiki bar cant be beat. Mike took care of us every day and was great. The conceirge is very helpful at getting you where you need to go. Duval Street and all the restaurants are just a short 10 min cab ride away. There is construction going on all over the place once you come into the island but some of it should be over in a few months. I will definitely come and visit this wonderful place again! Didnt want to leave!

Room Tip: Rooms facing the pool with the balcony are the way to go if you can swing it.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markmully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 29, 2014
Thank you for sharing your feedback from your recent stay with us. We appreciate the kind words about our staff members and I will be sure to share your comments with them. I am glad to hear you visited the pool area and enjoy the scenery. I apologize about the inconvenience with the air conditioning in the room. I will follow up with our Chief Engineer in regards to this issue. We appreciate your business and look forward to your future visits with us.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

We stayed here for two nights in June. On check-in we found we had been upgraded to a pool view room in the main building free of charge which was a nice touch. The reception staff were friendly and helpfull.
Our room decor was a little dark but fitted in well with the Key West theme. More importantly it was well appointed, clean and the bed comfortable. The pool and bar area is lovely and a very relaxing place to be.

The hotel is a little far from the action being a 10 min taxi ride away but is a good base if you don't mind the trip or have a car however we found the room rates were very reasonable for the Key West area.
In short, we would stay here again if visiting Key West.

Room Tip: main building pool view room was great
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank zooks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 29, 2014
Thank you for taking the time to provide us with feedback from your most recent stay with us. We are glad to hear you found your room most accommodating and the pool area to be very relaxing. We appreciate your kind words about the staff as well as your business. We look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Placentia, California
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed June 25, 2014

The hotel lobby was very nice and the staff was well trained and responsive. The pool area was quite enjoyable but the good part pretty much ends there. The property needed some repairs here and there and maintenance, particularly painting, had been deferred a little too long. The room was dark and not as clean as it should have been. By the end of the first full day of a three-night stay we had to call in order to get housekeeping to clean the room (after 5:00 PM). The construction along the highway out front has clearly impacted many businesses in Key West (several closures, etc.) but we did not let this influence our review of this property. The property is just a short drive from the main action along Duval Street.

  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Baldlegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 26, 2014
We appreciate you taking the time to provide feedback from your most recent stay with us. Thank you for the kinds words you have shared about our staff members. We are glad to hear you enjoyed the pool area. I apologize about any inconvenience you encountered during your stay with us and I will be sure to follow up with the Chief Engineer as well as the Housekeeping Manager in regards to the issues you have mentioned. Please feel free to contact me anytime at 305-294-5541 to discuss this matter further.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

Beautiful Inn with such helpful concierge's Millie & Bob, they really help you make your stay fun & memorable! The rooms are great, they were a little warm, when we were there, in June, but we were told they are going to be upgraded. When the front desk sent the engineer to check on our A/C, it was cooling enough, 66 degrees, just didn't feel like it, but he gave a coupon for the 4 of us traveling together, for breakfast in the Hammock's grill (great food), for our inconvenience . Great customer service. We would definitely stay here again!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dwagner98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 26, 2014
Thank you for taking the time to provide us with your valuable feedback. I am glad to hear you found our concierge service to be helpful and made your stay more fun and memorable. I will be sure to share your comments with both Bob and Millie. June can be a very warm month for us, but I will be sure to follow up with our Chief Engineer in regards to this issue. We appreciate your business and look forward to having you back in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicholasville, Kentucky
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

My husband and I enjoyed our stay. We have a few more days but will have stayed a total of 11 nights. The staff is very helpful and the pool is so beautiful. The rooms are clean and nice. We are very happy with everything. Great place :)

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KassieP05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 26, 2014
Thank you for sharing your experience from your most recent stay with us. We appreciate the kind words about our staff as well as the property. We are happy to hear you enjoyed everything about your stay. We appreciate your business and look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 23, 2014

We just picked this hotel off of the internet and ended up being very glad we did. Beautiful pool area with all of the sand and tropical landscape. When we did experience a problem with our room they were very helpful in getting our room changed (and even upgraded). It does look almost identical to the pictures we saw on their website. Should we ever return to Key West, I wouldn't hesitate in booking The Inn at Key West again!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank marnie-and-rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Front Office Manager at The Inn at Key West, responded to this review, June 26, 2014
Thank you for taking the time to provide us with your feedback. We appreciate your kind words about the landscape and our pool area. I am sorry to hear that you had an issue with your guest room and glad our staff was able to accommodate you. We appreciate your business and look forward to having you back in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Key West

Property: The Inn at Key West
Address: 3420 N. Roosevelt Blvd, Key West, FL 33040-4224
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #42 of 51 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Key West 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
For your next vacation to the Florida Keys, The Inn at Key West is truly paradise within paradise. From our clean and crisp guestrooms to our huge pool and waterfall, our staff is waiting to serve you. Our goal is that you enjoy the vacation you have dreamed about in our little Oasis. ... more   less 
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Also Known As:
The Inn At Key West Hotel Key West
Hotel Key West
Inn Key West

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