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“A gem of a find outside the tourist area”

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The Inn at Key West
Ranked #43 of 51 Hotels in Key West
Vancouver BC
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A gem of a find outside the tourist area”
Reviewed November 23, 2013 via mobile

We were not disappointed by this hotel. It is clean, well decorated and has excellent service and attention to detail. No hidden charges and free parking. Cafe on site with quality food and an excellent pool and bar area. Rooms are pricier than you would expect for the area but worth the extra bucks. Only downside is no in room movies. We highly recommend this hotel.

Stayed November 2013, traveled as a couple
Helpful?
Thank Girly-Avanter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 26, 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,332 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (479)
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Key West, Florida
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 23, 2013

We generally do not stay at hotels when in Key West, but there for a short trip to actually find other accomdations in the future. Part of a package deal. Great Pool area; big selling point. The room was of good size and a really great bathroom wiht a huge shower. My wife was offered an upgrade to an Ocean view for an extra $25.00 a night. DON'T do it. This is two level hotel. The ocean side over looks Roosevelt. For the last year they have been doing road construction of Roosevelt. We had a lower level unit. Here was our ocean view: a) looking at cars parked next to our balcony; b) looking at the parking lot; c) looking at the highway traffic; d) looking at the construction on the road way, e) looking at the "ocean." It became a bit of a joke but after a cocktail or two who cared. Now, this place is on the north end of the island and really in New Town( K.W. is really in three areas). You need a car to get around, but DON'T rent a car if you can do so. Rent a moped or a pedal bike. Parking is terrible in Old Town. Parking a moped is a whole lot easier. Other tip, get off Roosevelt as soon as you can. Take Flager downtown. There is no shuttle service from this hotel down town. Met a young couple who complained about how much they spent on taxi rides- true statement!! Back to the hotel-really no complaints. Under the circumstances good value for the money and the beds were good as well. Despite the road construction across the street room was quiet.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank cvx1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 26, 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words about the hotel and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
Level Contributor
5 reviews
Reviewed November 20, 2013

Overall good. Grounds, pool, room and staff alvery nice. a little pricey for weekend rates and bar prices too high. Proximity to the wedding i attended and to downtown was good. a short cab ride- $15 each way for two. Less if larger groups. all in all a nice experience.

Room Tip: we stayed front door to the pool and it was fine. 'scenery' was pretty good most of the time
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank michael m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 21, 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
4 reviews
Reviewed November 17, 2013 via mobile

I stayed here with a small group of friends for a birthday celebration, and we had a great time. The pool area and tiki bar/ restaurant are definitely the highlights of this property. Drink prices at the bar were a little high (about $10 for a fruity blended type), but that was to be expected on Key West.
The Inn is a ways away from the famous Duval Street and Mallory Square, which we didn't mind, it was nice to get away from the noise at the end of the day, and a cab ride was only $4.50 a person one way.
There is no breakfast included here, which I think subtracts a bit from the overall value, but there is a grocery store nearby and a refrigerator in each room so you could easily buy food and have breakfast in your room.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiddles57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 19, 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 16, 2013

Had room on second floor (preferred) at back. Try to get room facing the pool with private balcony. Location of the hotel is on a busy street; you can get to downtown Key West relatively easily by a short drive. Shopping Plaza next door is convenient with movie theatres as well. Pool area is beautiful; landscaping is fantastic and pool temperature is perfect. Rooms are good size, great beds and the TV was great. Sink was slow to drain and shower spigot is a bit low for taller people. Restaurant and bar were nice (outside); had a great breakfast!.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonRC55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 19, 2013
Thank you for taking the time and providing us with your feedback. I appreciate the kind words about the hotel and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teignmouth
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 14, 2013

Arrived at reception to check in 8 rooms booked 8 months previously online. Both female receptionists were surly, miserable and unwelcoming and made check in a complete nightmare. We didn't have any information, maps or even a general idea of where our rooms were and when I finally found my room and opened the door there were naked guests inside which was extremely embarrassing for us and them. When I complained to Ryan the Manager at Reception one of his Staff waived the Tripadvisor excellence cert. behind his back. Ryan eventually managed to sort the room issue and we headed for the bar. The Barman was equally miserable and rude and didn't make us feel welcome. The following day our breakfast took an age for the order to be taken and the surly receptionists were in the corridors using their mobiles. A friends room had no air con as it had broken down and no repair until after they had left. It is obvious that the Hotel staff are in complete control of the management and do not have any respect for the guests. We were made to feel hostility towards us and will never stay at the resort again. A shame as the pool area is exquisite.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank dillthedogTeignmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 16, 2013
Thank you for taking the time and responding with your feedback. I am working with Ryan on the details of this review and using this to help our new associate at the Front Desk so that this does not happen with future guests. I have spoken to Ryan and the employee in regards to the Trip Advisor Certificate of Excellence and there was no intent to show off that award he was simply asking Ryan about it. We have record that the AC unit in your friends room was fixed the day of check in. We appreciate your business and your feedback.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
Reviewed November 10, 2013

The hotel was very nice, beds were comfortable and cozy, the room itself was great and clean.
We had a room close to the pool area, that was very conveiniant.
Pool bar staff was friendly, Breackfast staff was a bit weird and not really coordinated..

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 0403Bea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, General Manager at The Inn at Key West, responded to this review, November 15, 2013
Thank you for taking the time and providing us with your feedback. We appreciate your business and I will be sharing your comments concerning our breakfast staff.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Key West

Property: The Inn at Key West
Address: 3420 N. Roosevelt Blvd, Key West, FL 33040-4224
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #43 of 51 Hotels in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Inn at Key West 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
For your next vacation or group to the Florida Keys, The Inn at Key West is a boutique hotel offering the largest freshwater resort pool in the Keys. Only 3 miles from Duval Street, our quiet inn offers everything you need for an ideal getaway, yet near all the action of Key West. ... more   less 
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Also Known As:
The Inn At Key West Hotel Key West
Hotel Key West
Inn Key West

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