I have scheduled our stay here, the trip is coming VERY soon. Any time I have spoken to anybody on the phone they have been rude and clearly couldn't care less about anything I've said. The last time I called the lady was nice. One polite Customer Service person out of the 4 I've spoken to. If I didn't want to stay here so soon, I would go elsewhere. You may want to speak to your staff about their phone etiquette. It very well may be driving potential business away.
I'm hoping that the staff here is MUCH friendlier and more accomodating in person.
- Official Description (provided by the hotel):
- For your next vacation or group to the Florida Keys, The Inn at Key West is a boutique hotel offering the largest freshwater resort pool in the Keys. Only 3 miles from Duval Street, our quiet inn offers everything you need for an ideal getaway, yet near all the action of Key West. ... more less
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- Also Known As:
- The Inn At Key West Hotel Key West
- Hotel Key West
- Inn Key West