We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Christmas Eve Dinner”
Review of Virgilio's

Virgilio's
Ranked #167 of 448 Restaurants in Key West
Certificate of Excellence
Cuisines: American
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed January 11, 2013

My husband and I had a very good meal. We ate in the resturant area. We had the veal piccata and a wonderful bottle of wine. Service was great, considering how busy they were. Would recommend. I suggest reservations.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (179)
Traveler rating
Traveler type
Time of year
Language

126 - 130 of 179 reviews

Reviewed December 27, 2012 via mobile

We entered through the back entrance to find a cozy bar area. We asked for a dessert menu and it looked great. Then we asked if we could be seated at an abandoned pub table. The same nice man with the dessert menu then cleared the table for us.

Next our server came to take our drink order. In addition to our drinks, we mentioned that we wanted to order dessert. The chocolate mousse and vanilla ice cream were very tempting, among other choices. She told us we were not allowed to have dessert or any other food at the table until 11:00 pm! If we wanted food, we needed to sit at one of the two bars. Since there was no space available at either bar, and since we did not want to wait two hours for dessert (it was 9:00 pm), we chose to leave this cozy neat place. Very sad. Based on the prices of the drinks(4) and desserts(2), we probably would have spent more than $50 and we always tip at least 20%.

I just don't understand why the nice man bothered to clear the table for us, seat us, and present a dessert menu to us, if we were not allowed to have dessert at that table. He knew we wanted dessert, and the woman running the back bar knew it, as well, because she told him to give us the dessert menu. The staff should understand the policies and inform the customer prior to seating. In this case, since we were already seated and nobody else wanted the table, an exception could have been made to satisfy a new customer.

Very embarrassing.

Very sad.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank TimDoubleBass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

We got a table in the back in the bar area, no waitstaff came. We went to the packed bar to place an order, no bartender took the order. We saw a waitperson pass by and she took our order, no drinks came after 45 minutes. We went elsewhere. Maybe the restaurant is good, the bar is awful. The music was a disaster.

2  Thank 24GordonFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

Good food, drinks and a friendly staff. We sat at the bar every night and the bartenders knew our names and remembered what we were drinking--which is a plus because my husbands drink is a little difficult.

Thank Ycampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

This is the place to be on Monday nights. It's packed and the martini's are cheap. Plenty of great options too. That is all...

    • Value
    • Atmosphere
    • Service
Thank bigbats76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Virgilio's also viewed

Key West, Florida Keys
 
Key West, Florida Keys
Key West, Florida Keys
 

Been to Virgilio's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing