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“Delightful Palms” 5 of 5 stars
Review of Silver Palms Inn

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Silver Palms Inn
Ranked #15 of 48 Hotels in Key West
Certificate of Excellence
Dunfermline, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Delightful Palms”
5 of 5 stars Reviewed August 5, 2014 via mobile

My husband and I stayed here for 2 weeks. Having never been here before, we were a little worried as to what it would be like but I have to say we were delighted with the hotel. The room was spacious, modern and clean. The staff are very welcoming, friendly and helpful. The hotel itself is only a 5 min walk to Duval Street, which is perfect. We will definitely book this hotel again the next time we visit the keys.

Stayed July 2014
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, August 9, 2014
Wonderful to hear your visit was great! Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,425 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (310)
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English first
Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

We stayed 3 nights at Silver Palms Inn and were very pleased with the location. We were close enough to Duval St. and all the attractions, but far enough away to get a break from all the noise and entertainment when needed. The hotel has bikes to rent, so for $13/day, you can tool all over the island and save your feet. (We learned by the 2nd day this was a great way to get around!) If you can avoid driving your vehicle around, do it! Parking at Silver Palms is FREE! Another great perk is that a continental breakfast is included. It's no gourmet meal, but the staples are there and it's one less meal you have to worry about. The pool and pool area were beautiful and we were sorry we only had one chance throughout the whole weekend to make use of it. The beds were great! Free WiFi! The hotel staff were attentive and accommodating! Very nice place!

Room Tip: A room with a balcony overlooking the pool would be convenient for families with children. It was st...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank JasonTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, August 9, 2014
Thank you for your comments. Bikes are indeed the best way to see our little Island. I am very pleased you enjoyed our perks! We are about to open our pool bar so that will be here for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

Silver Palm is sleek, stylish, and functional. What it lacks in charm it makes up for in functionality. The rooms are comfy and nicely appointed, the pool is nice, and you're close to ( but not in the middle of) the action. If you don't mind walking a little and come to KW by car the Silver Palm will serve you well.

  • Stayed August 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Unqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, August 9, 2014
As the newest boutique hotel in Key West, we are so happy you enjoyed your visit with us! With free parking a bike is the best way to get around! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2014 via mobile

Friendly staff, clean rooms, resort style feel, located close to Duval St, and a great value! The staff even arranged for the mopeds that we wanted to rent to be delivered to us and they took care of the drop off when we were done. It was a great experience and I wish we could've stayed much longer!

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Magda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, July 31, 2014
I am glad to hear that you found us to be the perfect place to stay! It is so much more convenient to have the mopeds brought to you because then they come and get them! We hope you stay longer next time as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 26, 2014

We stayed here for 3 nights as a weekend getaway. The front desk was very helpful upon check in. Our room was very nicely appointed and very up to date. The hotel had free wi fi as well as a complimentary continental breakfast in the lobby. There weren't too many offering though. But it was fresh and nicely laid out. The only draw back was the lady who attended the buffet but her used water bottle under the lip of the orange juice touching the spigot. UGH!! I did not drink juice the rest of my stay after seeing that. Also the maid on the last day did not make our bed, She just threw the spread over the messed sheets. Truly unexpected for this caliber of hotel and especially for the price we paid. When speaking to management at the end of our stay, he smiled and said he was sorry. No notes were written or info taken. Probably nothing will be done. The rooms were very clean though. So no fault there. Anyway....... the hotel is within walking distance to everything and is only 2 short blocks to the center of Duval St.. The pool was very nice and clean. The elevator at the back of the hotel look more like a service elevator than one for clients. We would stay again as really it was a nice hotel.

Room Tip: Choose a room away from the pool as it can get noisy with all the kids.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Service
Helpful?
Thank chezvira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, July 27, 2014
Thank you for your visit with us. I must apologize to you for our attendant and our housekeeper. I have spoken to both individuals and your experience will be five star on your next visit. Our front Desk Manager is very concerned with any comment from our guests and brought this to my immediate attention to be corrected and it was. With our complimentary parking, you are a short walk in any direction of Old Town Key West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 25, 2014

We did a lot of Trip advisor research looking for a good value Hotel, there are a lot of very expensive hotels here - we were very happy with our choice which included a very nice breakfast with disposable plates and cutlery.Our room was very nice, quite small but with a beautiful aqua colour scheme. We never got to use the pool but it look very enticing. You can also hire bikes here which is good. You really don't need to hire a car in Key West. The only thing about Key West itself is if you fly out you can not take extra baggage we could only have 1 suitcase each, which was a pity there were so many amazing things to buy in Key West

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank shazmohillock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, July 27, 2014
Thank you for your review! Next time you are visiting take a plunge in the pool! The waterfall is great on your shoulders! Bikes are the best way to see the island and green as well. Just a note for future visits, most of our wonderful shops will ship for you so you can take a part of Key West home!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed here for two nights and were very pleased. Friendly staff, clean spacious rooms and free, secure parking all helped make for a nice stay. Our only complaint would be that it can get a little noisy. Overall a great choice for anyone visiting the area!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank mombukowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Silver Palms Inn, responded to this review, July 27, 2014
We are so happy you had a nice visit with us. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Palms Inn

Property: Silver Palms Inn
Address: 830 Truman Avenue, Key West, FL 33040-6426
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 48 Hotels in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Silver Palms Inn 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Silver Palms Hotel Key West

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