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“Can't fault it”
Review of Silver Palms Inn

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Silver Palms Inn
Ranked #11 of 51 Hotels in Key West
Certificate of Excellence
Reviewed April 11, 2012

We stayed in the Silver Palms Inn in December 2011. It was easy to access, with free parking. Check-in was friendly and easy and our room was modern and spacious. We had a tiny balcony overlooking the pool (and car park).
The breakfast was absolutely perfect - enough choice for even the fussiest of eaters, and good tea and coffee.
We hung around the pool area which was lovely even in December (though a bit distracting to have the car park beside it).
The walk to Duval Street was easy and very pleasant.
The roosters in the morning time were strange but not unwelcome!
Overall, a hotel that was good value for money and that I wouldn't hesitate in recommending.

  • Stayed: December 2011, traveled as a couple
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Thank Rois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,142 - 1,148 of 1,715 reviews

Reviewed April 10, 2012

We spent 4 nights with 2 teens. The junior suite was a good mix of space and privacy. Location is ideal with most sites walkable. Very reasonable amenities and service, with free off-street parking walkable to Duval a premium. Helpful staff, but a notch below what a very personal B&B would offer. Just the same, given our dual goals of a teen spring break where a pool and bikes were key, and a quiet place for a couple, we were pleased. When our needs are the same, we will certainly consider the SPI.

Room Tip: Parking lot/pool view probably more quiet than facing Duval (traffic) or side streets (roosters).
  • Stayed: April 2012, traveled with family
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1  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

Additionally, this motel is only 15 minutes walk from the center of Key West. The rooms have good size, are clean and the whole place looks like it has been recently refurbished.

Room Tip: Make sure you get a room overlooking the courtyard, not the street as it will be quieter this way;
  • Stayed: February 2012, traveled with family
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Thank Sylwestergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

My overall stay (3 nights) was overall pretty good.

It's within walking distance to Duval street and all of its attractions (it's a 20-25 minute walk to the West end of Duval, depending on your pace), but it's far enough that you don't deal with the craziness of people right outside. Parking is included, which is a huge perk as space is very limited on this island. We didn't drive during the entire stay. Parking can cost $20/day at other places. It's worth paying extra to get a "Pool view" room which faces towards the inside of the building. Other rooms face the very noisy street.

Rooms were very clean and had a modern style furniture, which was very nice. Beds were big and comfortable (had the room with two queens). Sheets were pretty comfortable too. Towels should probably be replaced: they were small, thin and worn out.

AC unit worked really well and it was relatively quiet and large HDTV on the wall was nice. Room has an very nice all-glass shower with a sink outside.

The rooms are narrow and long and the layout is not great. Unfortunately, the sink area is very cramped and the door to the shower area blocks the sink area when opened. Expect to have only 1 person at a time using the sink and mirror and probably bumping the door on each other if one is getting out of the shower and the other is using the sink. There's also very little counter space on the sink. Balcony is pretty small, but most rooms have a nice view of the pool.

The breakfast server was OK for my taste with basic bagels and many types of pastries (chocolate croissants, yum!). It seemed light on the healthier items, such as juices and cereals (specially for a tropical region).

Staff is friendly, but their "concierge" service could be better. They basically point you to binders and an iPad where you can browse listings of activities. An actual concierge service would "dig" a little bit to find out what you'd like to do.

I would probably stay there again if I were looking for a clean, modern place that's just a little bit away from Duval street but still within walking distance. The benefits outweigh the minor annoyances.

  • Stayed: March 2012, traveled as a couple
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1  Thank SomebodyAAAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this reviewResponded April 15, 2012

Dear SomebodyAAAA,

Thank you for the kind review. It was our pleasure to accommodate you during the course of your stay here in old town Key West. We are pleased to hear you enjoyed your room and the amenities such as the parking which is a big plus here in Key West. Our staff is very familiar with the main attractions and tours to be able to help our guest choose a tour or trip that is right for them. We use tools such as the IPAD and binders to show you what is available as well as a welcome packet that is given at the check in with a list of tours and prices.

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Reviewed April 5, 2012

My husband and I had a wonderful stay at the Silver Palms! The rooms were very clean and modern. The pool was very nice with comfortable chairs. The hotel staff was very friendly. The hotel is only a few blocks from Duval but not close to the action of the nightlife but definitely within walking distance. We thought it was a nice location. We would recommend.

  • Stayed: April 2012
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1  Thank wwsummer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this reviewResponded April 15, 2012

Dear wwsummer10,

Thank you for leaving our property a kind review. It's great you and your husband enjoyed the hotel and our wonderfully decorated rooms and our beautiful pool area. Please be sure to call us whenever you would like to return to Key West to find out about our current rates and availability.

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Reviewed April 4, 2012

This was a nice hotel just a couple blocks away from the action. The rooms were very clean and well laid out. For groups, it is nice to have the sink outside of the bathroom like this hotel does. Nice pool and a nice little breakfast. The breakfast area is a little small, but there is plenty of room outside to eat.

Room Tip: try not to get a corner room, the lay out is a little funky
  • Stayed: March 2012, traveled with friends
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Thank cbuysitall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this reviewResponded April 15, 2012

Dear cbuysitall,

On behalf of the staff here at the Silver Palms Inn we thank you for the kind review. It pleases us to hear you enjoyed our amenities as well as the lay out of the rooms. The sink outside the bathroom allows for multiple people to get ready all at the same time which is very convenient. Thank you for the stay and we look forward to your return visit with us.

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Reviewed April 3, 2012

The designer and architect of this renovated hotel should be commended. The room was very nice and modern. We were impressed by the shower and how "green" the room was. There are a few items that could be improved. The towels are very thin and look grey and old. A ceiling fan and lighted makeup type mirror would have been nice. The staff were pleasant and helpful. A few more cereal choices would be nice - perhaps non-sugary type cereal. We were not thrilled with the $10 resort fee as we did not use the pool during our 5 day stay.

  • Stayed: March 2012, traveled with family
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Thank Gators17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin C, Guest Relations Manager at Silver Palms Inn, responded to this reviewResponded April 15, 2012

Dear Gators17,

Thank you for the review of our beautiful property. We are glad you enjoyed the services and our staff here at the hotel. We will be sure to take your suggestions as we are always looking at ways to better our property in old town Key West. We look forward to hearing and seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Palms Inn

Address: 830 Truman Avenue, Key West, FL 33040-6426
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 51 Hotels in Key West
Price Range: $165 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silver Palms Inn 3.5*
Number of rooms: 50
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Also Known As:
Silver Palms Hotel Key West

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