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Reviews (159)
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All reviewsboth bedroomssmathers beachliving roomhot tubpool areabarbecue areagreat pool and spatennis courtsshort cabthe security guardwasher and dryerduval streetnice condolarge poolgreat balconypatio doorsparking garage
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Reviewed January 17, 2012

I traveled with a party of 6 and we had booked a 2 bedroom, 2 bathroom condo designed to sleep 6 (2 in the master bedroom which had a king sized bed, 2 in the two twin beds in another bedroom, and 2 in a sleep sofa in the living room). The matress on the twin bed was wrapped in plastic and was very noisy to sleep on. It was like sleeping on a giant diaper. As a light sleeper, I woke up constantly due to the noise and then the ceiling between the living room and bedroom are open so there is no privacy. The fold out sleeper sofa was a so old that the springs were coming through the matress. By the end of the trip, people were sleeping in lawn chairs. Many of the reviews said that the complex and the units were outdated which was definately my experience. The ocean view and the hot tub were the only redeeming qualities.

  • Stayed: January 2012, traveled with friends
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3  Thank Unhappy_camper55711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-RAT1, General Manager at 1800 Atlantic Suites, responded to this reviewResponded February 9, 2012

Sorry you had this experience. Did you call us while you were here? I do not recall hearing from you.

If you are not happy and have valid complaints we will do everything within our power to satisfy you. If you wait until you get home to complain it has not given us the opportunity to try and make you more comfortable.

If the decor is outdated that is up to our individual Owners but we want to ensure that all the units are fully equipped, confortable and most importantly clean.

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2012

The outside of the building is not attractive, nor is the faded carpet in the hallways. Don't lose hope, though, it gets better. The landscaping is beautiful and well-maintained, even in the parking area. There is a wonderful 25-yard (or meter?) heated pool overlooking the ocean and a large jacuzzi. The beach area is narrow and has some broken glass, so don't expect to play on it, but it's still pretty. Behind the pool are a couple of attractive shelters with lots of picnic tables. There is also an unmanned lending library in a small building in the lush garden area with lots of books.

Our apartment was spacious and, although there were lingering aspects of the 1980's (mirrored walls, the kitchen, vertical blinds), it had been somewhat updated in good taste. The master bedroom had a wonderful bathroom with a jacuzzi and a large walk-in shower. There was also a big balcony that went past the living room and both bedrooms. Everything looked clean, but judging from how fast our bare feet got dirty, the floor could have been mopped better.

We went over Christmas break, so it was a little pricey, but just about everything else was even more expensive.

Pros: Beautiful grounds, pool, jacuzzi, great view, quiet and family-friendly, spacious, great balcony.
Cons: Exterior of building, hallways, location is a little far from the action (but within biking distance), uncomfortable sofa-bed mattress.

Room Tip: See if you can get a room overlooking the water.
  • Stayed: December 2011, traveled with family
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2  Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-RAT1, General Manager at 1800 Atlantic Suites, responded to this reviewResponded February 9, 2012

Thank you for taking the time to review your stay at our property. We are glad you had a good time and hope you choose to return one day.

Warm Wishes

Management

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Reviewed December 1, 2011

On first arrival at this complex you are faced with a large ugly monolith of a building, seemingly it was built only about 10 years ago but looks like something out of the sixties.
When we eventually got into the car park we were met with builders mixing cement, not a good sign.
The inside is as bad as the outside patterned rendered walls in gray, the lift was in need of some attention and the carpet in the corridor was filthy, a lot of the apartment doors had old locks replaced with new locks, it reminded me of a council block.
Our apartment was on Bertha Street side not good as it was very noisy, most of the pool area was out of action and the spa was not working, when you walk on the inside of the complex you see cement falling off the walls and balconies, stained walls from overflow pipes and overgrown trees.
While we were there we had builders working on the outside with jack hammers, this did not lead to a quiet holiday so we moved out.
A point to note the brochure says Olympic sized swimming pool, I was always told this was 50m, this one is more like 50ft, even in America they should be able to get this right.
I would never recommend this place and in fact would avoid.

Room Tip: Stay away and find something better
  • Stayed: November 2011, traveled as a couple
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1  Thank prs54fmpu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2011

We stayed here for the poker run and it was fabulous! It was clean and comfortable. The pool and hot tub was great! We would definitely stay there again!

  • Stayed: September 2011, traveled with friends
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1  Thank NavigatorChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2011

The Room: It had an wesome view, it was extremely clean but had a lot of light pink. Felt like I was staying somewhere the golden girls would love. It was very spacious and the balcony we ate almost every meal on. The slider door from the living room didn't work, well if you were a very strong person it did. LOL We told the management about this but never got fixed. After about 24 hrs our A/C unit stopped working. Management did fix that, not immediately but within a day it was up and running again. Over all I was quite impressed with our room.

Location: The location was okay. Defininitely away from things. They advertize a beach, but it's not a beach you'd really want to lay on or relax.. infact we went just to see it but no one else was on it. So we stayed poolside. The one thing about this place that would be a minus for some and a plus for others is that it's not just a tourist vacation spot. People live and own some of the condo's year round and some people retire here. Great if you want a quiet relaxing time, but if you want to get a bit of a groove on, becareful... security will probably be on ya. No music by the pool unless you have headphones. We were asked to leave the jacuzzi early one night (I think it closed at 10) because we were being too noisy. We weren't "partying" but unfortunately the shape of the building causes echos throughout the garden/pool area. At first we thought who ever complained was crazy but we later realized it really wasn't us, it was the echo's making people's voices seem louder.

I personally would have preferred to be closer to Duval street. Taking a cab back and forth can get expensive. We had group rates but even then we didn't think the cab was such a good deal. Luckily one of the girls with us ended up getting a rental car, which worked out perfectly for us. We could see the island without the hassle of shelling out cash everytime we changed our direction. :)

Security was great. They really keep the place under lock down so to speak. I never once felt like I was unsafe.

The garden area is amazing, realize though, you can miss the extent if you stick to the path straight to the pool. Take 10 mins or so to walk around and you will realize there is a lot more to see, little hidden gems/plants that shows whoever is doing the work really takes pride in it.

I would stay here again, because it was a really nice time and we had 5 girls on our trip and there was more than enough room for us. It made the place extremely affordable too. I guess the price divided by 5 is what made this a great deal. I would think twice about staying somewhere else if the cost couldn't have been shared.

Room Tip: ask for the higher floor the better. ground floors get a garden view. ;)
  • Stayed: May 2011, traveled with friends
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2  Thank Chemandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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