On first entering our "Junior Suite" (darky, dingy room with sofa and stained cushions) we were knocked back by the smell of damp / mildew. There is no central air in the hotel - the units were so loud it was almost impossible to sleep.
Breakfast was lame. Chewy croissants and hard boiled eggs that looked like they had been recycled several mornings.
Of the three days we stayed, there was no hot water for two.
The pool was tired and had mildew in the grout cracks.
The staff were unfriendly, never greeted us and made every effort to avoid eye contact.
The [only] good thing about this hotel is its location. It's easy to be somewhere else. And I would recommend you spend as much time as possible somewhere else.
- Official Description (provided by the hotel):
- Private Retreat situated in the heart of Old Town; 1 block from Duval Street & 4 blocks from Hemingway House. ... more less
- Reservation Options:
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- Also Known As:
- Heron House Hotel Key West