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Best Western Hibiscus Motel
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Reviews (2,610)
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All reviewssouthernmost pointgreat locationduval streetpool areatwo sinksfree breakfastwithin walking distancefridge and microwavethe breakfast areawould stay here againbagelsroom was largetwo queen bedshot tubnice poolgreat place to stayquiet end
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Reviewed October 30, 2012

I used to stay at one of the Southernmost Point facilities nearby or a B&B, but Southernmost has become too expensive for what they are (gotta pay for all that expansion). So when I read the reviews and looked at the prices, I chose the Best Western Hibiscus. I prefer staying on the "quiet" end of Duval. O'Connell's Irish Pub is nearby on Duval, and El Siboney (best Spanish/Cuban food on the island -- no tourists) is walking distance on Catherine St.

The room (2nd floor) was spacious. I read that the room fllors are tiled, and someone else on the 2nd floor said theirs was, but my room was still carpeted. Cleaning staff was excellent (I had the same lady all three days of my stay). The pool is very large, L-shaped, 8 feet deepest, quiet in the evenings though they could stand to heat it (cold for a Floridian!). The don't mention it but the rooms (at least mine) have small safes in the closet, a big plus with camera and iPad's I didn't want to leave in the heat of the car during the daytime. Breakfast is minimal, but sufficient with bread, packaged microwave sausage sandwiches, juice, coffee and fruit. Free wi-fi access worked fine. Pretty large refrigerator, enough to stock lots of beer, wine and snacks.

Front desk staff was great. Check-in on Sunday, he wasn't sure how to apply a $75 gift card I had so he just told me nothing would be billed and to check Monday when the week staff was in. They applied it all right away that Monday morning.

The most minor complaint were very small ants but contained only to the work station table. This was room 228. This room overlooked the pool and yet was very quiet.

I will definitely stay here on my next Key West visit.

  • Stayed: October 2012, traveled solo
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Thank Terry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

We needed somewhere to use as a base for our first ever visit to Key West. We chose this hotel due to its location and reviews. Its not often than the real experience surpasses expectations but on this occassion it sure did! The rooms were excellent and the aspect terrific. Whether during the day or later at night it wa a real treat to chill by the pool side. Everthing is well maintained and the continuous coffee machine is a real treat. I cannot recommnd this establishment enough - but please do not let all the credits cause you to change anything - we like it just the way it is. A perfect balance of price, location and facilities - we will certainly stay here agin on our next visit to KW. Thanks to all the staff for making our stay such a pleasant one

  • Stayed: October 2012, traveled as a couple
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Thank RomanRemains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at Best Western Hibiscus Motel, responded to this reviewResponded November 16, 2012

So nice to hear we are doing a good job! Thanks!

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Reviewed October 25, 2012

We stayed 2 nights at the Best Western Hibiscus hotel. It is located at the Southernmost portion of Ket West Island and is convenient to everything, and is very nice. It has a nice family oriented pool, a free breakfast, and is very clean. The rooms are very large.

  • Stayed: October 2012, traveled as a couple
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Thank salligator34238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

My husband and I went to Key West for the first time and picked this motel solely based on the name and quiet location. It was a perfect pick. The room was spacious, very clean, air conditioning worked great and it was the largest bathroom we have had yet. Had a 2nd floor room (away from pool) and it was extremely quiet. The man checking us in was pleasant and inviting and we told there was a complimentary breakfast each day. The breakfast was perfect - Bob Evans breakfast sandwiches, bagels, juice, coffee. Comfortable bed and they even provided popcorn for the microwave! The location was ideal for us - quiet part of town, a couple of blocks to Southernmost Point, and a short walk to Duval St. It was a little bit of hike to walk to Mallory Square, but definately doable. We were able to park our car when we got there, and did not touch it until we left. Nice. We are already planning our next trip back there. Key West + Hibiscus = ahhhh.

Room Tip: 2nd floor away from pool was nice and quiet. Enjoy the free breakfast.
  • Stayed: June 2012, traveled as a couple
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1  Thank donna712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at Best Western Hibiscus Motel, responded to this reviewResponded November 16, 2012

Thank you!

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Reviewed October 19, 2012

Like your old favorite fishing hole......The Best Western Plus has been found by tourists worldwide. Since we arrived in October the hotel was about only 1/2 to 3/4 full as was the rest of Key West. The location and room prices were great. We had an oversize 2 queen bed room overlooking the pool complete with refrigerator, microwave, WIFI, and breakfast for two nights under $350 including tax. From this location you have easy access to the Key West trolly or you can easily walk to the Earnest Hemingway House, butterfly & Nature Conservatory, Southernmost Point in the US, or several close restaurants.

Room Tip: Buy a Trolley pass and tour town first then decide what attractions you will visit.
  • Stayed: October 2012, traveled as a couple
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1  Thank RE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at Best Western Hibiscus Motel, responded to this reviewResponded November 16, 2012

Thanks for taking the time to post here on TA. We appreciate your comments and we are so pleased that we met your expectations!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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