I stayed at the Banyan Resort in a Studio room in mid August. I was very excited about the stay because I had been waiting 2 years for the opportunity to stay there. I travel quite a bit but have never been so disappointed with a resort as I was with the Banyan. Our studio had a very nice patio area to sit outside however, it was next to the pool and could not enjoy it because the two nights we were there there were very loud, very crude, very drunk people at the pool. Also, I left some clothes in the drawer of the room. After unpacking the next day I contacted the resort and they were very uncooperative. After calling many many times and leaving messages I was told almost two weeks later that "no clothes were found" and they also admitted they had received complaints from others concerning the noise at the pool. I must say the rooms were very nice and the resort grounds were beautiful but the management was poor at best. I would not stay there again.
- Official Description (provided by the hotel):
- Stay in a timeless world of beauty and luxury at the first Florida Green Lodging Designated Resort in Key West. Just steps away from the world-famous Duval Street & all that Key West has to offer, including shops, restaurants, & galleries. Spend your day by one of our heated spring-fed pools, sipping drinks at our Tiki Bar, or wandering through the tropical flora in our exquisite gardens. ... more less
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- Also Known As:
- The Banyan Hotel Key West