We have stayed at Ocean Key 3 years ago, but this time was not up to par. They promised us a certain room, but upon arrival we were told the room was already given to another guest. The manager, front desk offered no appology, no adjustment for our inconvienance. We were told our room was non-smoking and we would be charged extra if we smoked, but our room had an extreme odor of smoke when we checked in. They had to deep clean our 2 bedroom suite. For $900 per night, The service, personal were definately not what we had last time. We will not return to this hotel again, as the service has deterioated.
- Official Description (provided by the hotel):
- Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more less
- Reservation Options:
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- Also Known As:
- Ocean Key Resort And Spa
- Ocean Key Hotel Key West
- Ocean Key House Key West