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“Fantastic Location, Great Property”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 7, 2014

I had the distinct pleasure of staying with Ocean Key in December, 2013. I found the property to be conveniently located within walking distance of every single thing I wanted to do. The rooms are spacious and well appointed, and the staff is cheerful and helpful. We dined at the on-site restaurant, The Hot Tin Roof - very romantic atmosphere, great food and exceptional service. I look forward to a return visit soon.

  • Stayed: December 2013, traveled as a couple
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Thank 928s-4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded January 9, 2014

Thank you for the review. We’re glad you enjoyed your stay at our resort last month, and appreciate your compliment of our restaurant. We look forward to your return to Key West and hope to see you at our resort again soon.

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1,335 - 1,341 of 2,623 reviews

Reviewed January 6, 2014

Visited over Thanksgiving. Friendly staff, great location and large rooms. Directly adjacent to Mallory Square (where street performers do their thing), the ocean boardwalk and marina area. This hotel is at the end of Duval Street as it meets the Ocean. Worth mentioning are the rooms. Our room was very spacious with a balcony view of Mallory square and a partial view of the ocean. The bathroom was large with a whirlpool style tub that opened to the main area of the room. I liked the pillows at this hotel so much, we found out who supplied them and bought some. Fully met our expectations. Parking is valet only. Included in hotel cost.

Room Tip: Request water view if this is important to you. Many rooms do not have full water view.
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  • Stayed: November 2013, traveled as a couple
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Thank table45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded January 9, 2014

Thank you for this wonderful review! We are so happy to hear how much you enjoyed your stay with us here at Ocean Key! We are glad to hear that you were able to take advantage of our rooms and location and comfortable pillows during your time with us! Thank you again for this wonderful review! We hope you stop by for another visit in the near future!

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Reviewed January 1, 2014

This is a fantastic location overlooking the ocean and right by Sunset Pier where hundreds of people come from 5pm to view the stunning sunset.

The staff could not be nicer and more professional or helpful. But just like its sister hotel in Fort Lauderdale, the hotel premises are very tired and downmarket. Our room which is supposed to be one of the best, has cracked and peeling paint, a very old fashioned bathroom which is extremely disappointing. The entire infra structure of the hotel needs a massive uplift and overhaul.

The bedroom and bathroom are very poor indeed even though we are supposed to have one of the more luxurious rooms in the hotel. There is very noisy air con and the wifi is only intermittent as it is the free wifi from the airport. This is a very poor service. The toilet continues flushing for many minutes making a huge din.

The location is stunning and it is very well placed for the buzzy Sunset Pier where hundreds of people congregate to watch the sunset every night.

It is a shame that the owners do not get their act together and update this to a luxury hotel rather than treat it as a convenient motel.

Room Tip: If you are staying you just have an ocean view.
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  • Stayed: January 2014, traveled as a couple
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6  Thank GillyflowerofLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded January 8, 2014

Thanks for the review! We are sorry you were disappointed in the premises and understand your frustration. We take your comments seriously and will make sure that we pass your message along immediately. We hope to prove ourselves to you in the near future. Thanks again for sharing this with us.

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Reviewed December 31, 2013

First class service. The staff is extremely friendly and helpful, particularly the front desk and the concierge. Comfortable room furnishings. Convenient to the Duval Street attractions and restaurants. Great pool. The on-site restaurant is incredible. The gym could use some new updated equipment.

  • Stayed: October 2013, traveled as a couple
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Thank 3AJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded January 8, 2014

Thanks for the great review! We’re so glad we could accommodate you and make your stay special. We will definitely look into updating gym equipment and appreciate you reaching out to us. We hope you come stay with us again soon! Thanks again for sharing!

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Reviewed December 31, 2013

We visited late August 2013. 2 Adults and 2 children aged 9 and 6. This was our second trip to Key West the first being Fantasy Fest 2012 (yes with the kids - we had not heard of this festival before our trip).
On arrival we were warmly welcomed by the efficient staff and received a complimentary room upgrade which was fantastic. I have to say this was the best hotel room I have ever stayed in and the fact that the kids had a separate room was fantastic. There was so much space and the view was fantastic. we were in room 407 which overlooked the small marina, pier and glass bottomed boat.
We had breakfast each morning at the Hot Tin Roof which was remarkable and ate dinner there on our last evening - the food at this place is top notch.
The pool is very clean, not overcrowded and the staff once again are fantastic serving drinks and food. My kids enjoyed the pool area and we sat under a cabanna and kept an eye on them in the pool.
A special mention to Nate who was more than helpful and was so good with my kids , my daughter even drew him a picture.
We cant wait to visit again and wouldn't even look at another hotel in the area as it really couldn't get any better. To sum it up the best staff, hotel, food made it the best holiday ever for us.

Room Tip: We had room 407 which was a 2 bed suite with a Jacuzzi overlooking the marina, pier and glass bottom...
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  • Stayed: August 2013, traveled with family
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Thank MyBabytime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded January 8, 2014

Thanks for the amazing review! We’re so happy our staff could give you the best experience on your stay here. We are pleased that you were able to enjoy some of our amenities such as Hot Tin Roof, the pool and our pier. We hope you come back and stay with us here in paradise again soon! Thanks again for sharing this!

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Reviewed December 26, 2013 via mobile

Clean, extremely well serviced, and attention to the traveler. Great recommendation for dinning and restaurant by concierge. Pool very nice but views were obstructed by cruise ship. My wife and daughter went to spa, but attendant was having a bad day. Breakfast nicely presented with limited options, however, exceptional service

  • Stayed: December 2013
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Thank Ggold7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded December 27, 2013

Thank you for this review! We are so glad that our pools, amenities and staff members were able to assist you and make your trip worthwhile. We appreciate you taking the time to write this great review! We hope you stop and visit us again in the near future!

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Reviewed December 26, 2013

Have stayed at Ocean Key Resort & Spa many times. Looked at other places to stay, but the location is absolutely beautiful, the rooms are tropical, the people who service you are EXCELLENT. The meals at the Hot Tin Roof go beyond imagination. Patrick, our Concierge was very helpful. Nate, Sheyla went beyond to make sure we had everything we needed and were very knowledgeable. The whole staff works as a team and makes you feel spoiled. The pool was warm and inviting.. Watched the sunsets at Mallory Square from our room for pure entertianment. Listened to the music from Sunset Pier while eating their well prepared food.. You are close to everything, but at the end of Duval Street you can experience hearing the crickets at night. We LOVED the pillows and beds for sleeping. After playing all day, the room was a welcome rest. The room service was GREAT.There are so many positives to this place, that 5 stars is not enough. Ocean Key Resort & Spa left us with Beautiful memories and plan on returning again!

Room Tip: Get advice from the concierge at Ocean Key Resort & Spa of what you like to do and they can info...
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  • Stayed: December 2013, traveled with family
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1  Thank Natureharvest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded December 27, 2013

Thank you so much for this great review! We love to hear how much you have enjoyed all of your stays with us here at Ocean Key. We are pleased that our rooms, view and service helped to make this stay a great one! Thank you again for this review, we hope you stop by sometime soon for another visit! ☺

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Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Top resorts Hotel in Key West
#3 Green Hotel in Key West
#5 Luxury Hotel in Key West
Price Range: $328 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West

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