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“Great location with Key West style homely and comfortable rooms”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Surrey, England
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great location with Key West style homely and comfortable rooms”
Reviewed September 25, 2013

The only negative thing I can say about this hotel was that we only had 2 nights here and would have loved more! The hotel is very well situated and our room looked over Mallory Square with all the evening festivities.

Check in was efficient and welcoming. We were celebrating our 25th wedding anniversary and the hotel treated us to a complimentary breakfast, which was a lovely gesture. Our room was well appointed and homely, with a sunken bath and a very comfortable bed. A little balcony overlooked Mallory Square

The staff were, without exception, fantastic - reception, concierge (prior to our visit booking us a trip) and staff in the restaurant were efficient, helpful and it almost felt like we were invited into their home as the hotel is small but beautifully formed. Each staff member had a pride in being part of the hotel.

We loved our brief stay here and would welcome it to anyone looking for a great hotel in a fabulous location.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Juliebec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 26, 2013
Thank you so much for writing this review. We are so happy that you enjoyed your stay with us. We wish you could have stayed longer, too! We will be sure to inform our staff of your kind words and comments. We would love to have you again in the future. Thanks for staying with us!
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Traveler tips help you choose the right room.   Room tips (721)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

Decided to have a spa day. Jeese and adam were awesome. Best massage ever. Had drinks before and after. April and jessica were very social and gave us great service. We will be back everyday if we could. Can't wait till our next return.

  • Stayed September 2013
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Helpful?
1 Thank Keysplease6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 25, 2013
Thank you for this review! It pleases us to hear how much you enjoyed your relaxing spa day with us! Jesse, Adam, April, and Jessica will also be happy at hearing how much you appreciated them and their services! We hope you return for another relaxing day soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 24, 2013 via mobile

Everything was top notch The balcony overlooking the ocean The big Jacuzzi that you could look over the ocean while you were in it Two bedrooms and two bathrooms Place was spotless and fun. In great location.

  • Stayed September 2013
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    • Rooms
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Helpful?
1 Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 25, 2013
We are thrilled to hear you found our resort to be top notch and that you had a fantastic stay with us! We are glad you enjoyed the beautiful view from your Jacuzzi also! Thank you for taking the time to write this review for us! We hope to see you again soon!
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San Clemente, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

This hotel is located right on the pier, and in a perfect location in Key West. Our first time there, it was a perfect choice. The 2 bedroom suite was very homey, such cute ambiance, including panel floor and ceiling and crown molding. Not to mention the SUNKEN bathtub jacuzzi. AMAZING. Will definitely go back!

Room Tip: Our corner two bedroom suite was a must. Larger than my condo in southern california!
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  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
1 Thank Anitra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 24, 2013
Thanks for such a sweet review! We so glad that our location was perfect for you. We appreciate such an amazing review and we cannot wait until you return for another visit! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 22, 2013

I was in Key West for two nights, spending one night at this location. I bought my room using an Express Deal on Priceline, so I fully expected NOT to got the 5 star treatment! I'm talking about getting a room with a view of the parking garage sort of treatment (oh, I see you've booked on Priceline, we've got a special room for you!). We've all had those experiences with Priceline hotels!

Fortunately, I was treated like you'd expect to be treated at a 4 star hotel, and then some! First, I wanted to get a jump start on my day in Key West, so I took a shot in the dark and asked whether I could check-in early. While I wasn't able to get into a room immediately, I was able to get one by 10:30, a full five and a half hours before designated check-in -- sweet! I was also upgraded to an oceanfront room that overlooked Mallory Square -- double sweet! The room itself was very luxurious -- as you can see from the photos I had custom tile flooring with a seperate living area. There was a also a small(ish) balcony that overlooked the harbor and Mallory Square.

Now about the location -- you can't get any better. You are right next door to Mallory Square -- in fact if I had so desired I could've seen the sunset and all the street performances right from my balcony, but what's the fun in that? It's also right at the end of Duval Street, with all its nightlife, restaurants, etc.

The only downside: It's not affiliated (to my knowledge) with an major national chains. There are a few other resorts owned by the same group that owns Ocean Key (including the famous Little Palm Island Resort 25 miles away) however your Starwood, Marriott, Hilton, etc loyalty programs will be of no use to you here.

Finally -- I have to say how AWESOME the concierge is (regrettably I don't recall his name). Going solo on this trip he was a great help in finding fun things to do on the island, and was overall a great person to have a chat with!

It is a little pricey, but if you've got the cash this is THE spot to be for your Key West vacation.

Room Tip: Book an Oceanfront Room -- worth the extra expense!
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  • Stayed September 2013, traveled solo
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Helpful?
Thank clarroyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 24, 2013
Thank you for such a wonderful review! We are happy to hear that your treatment was up to your expectations! We are thrilled that you loved our location and staff members. We will be sure to pass this message along to them! We hope to have another visit from you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 20, 2013

I recently stayed in a junior suite for 4 nights. The hotel staff were attentive and the hotel was generally clean. The location is convenient and the junior suite was adequate size for two adults. There are no laundry facilities on premises which in Key West is a major drawback. The wifi was difficult and often impossible to get a connection. The pool was much smaller than it appears from the photographs but the bar service by the pool was excellent. Having previously stayed at the Hyatt in Key West I would pick it over Ocean Keys. The only advantage Ocean Keys had over the Hyatt is that the rooms are more spacious.

  • Stayed September 2013
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Helpful?
1 Thank Esquiresmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 24, 2013
Thank you for writing this review. We are glad to hear that our staff members were attentive to your needs. We apologize about the WiFi connection and will be sure to look into this for future stays. We are extremely grateful for you taking the time to write this review. We hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 20, 2013 via mobile

This hotel is located overlooking the water in Key West at the far end of Duval Street. The furnishings are fabulous and typical island style. The rooms are spacious and airy. The lifestyle and culture should be adopted around the world. Warm and friendly where no one is judged. Love it

  • Stayed September 2013
    • Value
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Helpful?
2 Thank MrsC53Toon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, September 24, 2013
Thank you for such a great review! We are so thrilled to hear that you loved our rooms and location. Our culture is something we pride ourselves on.Thanks again for this review and we hope you will come visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Key Resort & Spa

Property: Ocean Key Resort & Spa
Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West

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