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“A True Gem”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 5, 2013

We stumbled upon this hotel when we headed to Key West without a plan. We are so lucky. The rooms are quaint and well appointed. The spa is relaxing and the technicians are good. The food is down right delicious.

Huge fan overall and would recommend this as a lovely romantic Key West giveaway in a truly great location. We will return and hopefully soon!

Room Tip: Ask for one with the sunset view, it is amazing!
  • Stayed: November 2012, traveled as a couple
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2  Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for commenting. We are thrilled that you stumbled upon Ocean Key! You are right, our convenient location makes it easy to experience everything Key West has to offer. We are looking forward to welcoming you back for a future visit.

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1,488 - 1,494 of 2,607 reviews

Reviewed April 3, 2013

We stayed here for 3 nights last week, and we liked it except for the resident rooster. Each morning at 3:30 - 6 a.m. a rooster would crow. It was awful and made an otherwise great stay average. We did ask the staff to help but they explained they couldn't do anything about it. I know Key West has roosters but we stayed at the Marquesa (which was awesome but we wanted to try something different) last time and we did not have this issue. The location is great, staff super friendly, pool. house keeping, and spa awesome, but unfortunately I would not recommend this hotel to a friend because of the quality of our sleep.

  • Stayed: April 2013, traveled as a couple
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2  Thank 348Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for sharing your experience with us. We apologize that your quality of sleep was affected. However, we are pleased that you enjoyed the staff, pool area, and spa. Your feedback is appreciated and we hope to see you again in the future!

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Reviewed April 2, 2013

We booked a I bedroom suite, ocean view. It was an end unit, 5th floor, so we got the best of both worlds - view of the ocean and view of Duval Street. At night we could hear the music from the Pier, which we loved. The room was very clean and comfortable. The concierge and the staff at the front desk were very friendly and helpful. We ate several times at the hotel's restaurant and the food is outstanding. Be aware that the hotel is situated at the very busy end of Duval Street, very convenient for attractions, boat & jet sky rentals and restaurants, but if you want peace and quiet you might want to look at properties at the other end of Duval Str. We had a great experience and would definitely go back. We made our choice based on the many reviews that we read on TripAdvisor.

  • Stayed: March 2013, traveled with family
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Thank MaggieOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for sharing. We are ecstatic that you enjoyed your stay with us in Key West! We are pleased that you enjoyed your room and our on-site restaurants! There is so much to see and do within walking distance of Ocean Key. We hope to welcome you back again soon.

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Reviewed April 2, 2013

Ok so we stayed at this hotel from Friday March 15 till Wednesday the 21st my wife won this trip which was only 3 nights we added on 2 extra nights and decided to get married while we were down there but we would have to change rooms on Sunday and move to the room she won so when we arrived we were early and exhausted we asked about having to move on Sunday which was also the same day we were getting married the Front desk was great they told us not to worry everything would be handled and it was we always had a room to return too. Our room was ready when we checked in the view was just breath-taking we faced Mallory Square with that being said yes Mallory Square is a bit noisy but its Mallory Square and it was tolerable and as far as noise goes yes the roosters start crowing early but its not that bad and with roosters all over the island I’m sure everyone hears them not just this hotel. The room was always spotless and the AC worked very well. We had a little mishap in the room right after we arrived and maintenance came right up and fixed the issue we had room service twice and both times was ready quick and the food hot and delicious. My wife said the Spa was awesome the pool area was great and with a beautiful view it was clean and the staff very friendly and attentive. This Hotel and the staff was just unbelievable we had not one bad experience the day we got married in room dining called to make sure we were in the room and showed up with a complimentary bottle of Champagne the hotel and staff made our special day unforgettable and gave us many great memories So if you are having second thoughts about booking here because of some of the negative reviews DON’T this place is awesome the only bad time I had was having to get into the cab to head to the airport
Thank you

  • Stayed: March 2013, traveled as a couple
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Thank Mikek686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for sharing. Your vacation at Ocean Key sounds quite special! We are honored that we were able to serve you during such a special occasion. We are thrilled that you enjoyed your stay with us. Your positive review is appreciated and we hope to celebrate an anniversary with you n the near future!

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Reviewed April 2, 2013

We stayed here for a week last year, and absolutely loved it! The room was very, very clean. We had a beautiful one bedroom suite with an amazing view of the oceanside pool, Mallory Square, and of course the crystal blue waters. As for the staff, well... lets just say that they are the ones that make this resort so amazing. Everyone form the bellhops to the bartenders will do anything they can to ensure you have a great time. We're going back again this year.

Room Tip: Both sides of the have there advantages... The ocean side rooms are.. well self explanatory. As for...
  • Stayed: September 2012, traveled as a couple
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Thank Josh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for writing. We are thrilled that you enjoyed your view and our accommodating team members! They love to help our guests- and it shows! We look forward to welcoming you back in the near future.

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Reviewed April 1, 2013

As others have said the location is perfect for experiencing Key West, but having stayed at Little Palm Island and having been told this was a sister property I expected the same level of service and rooms. Having said that it is probably the best place to stay, but think Best Western not Four Seasons.

While the staff were friendly and helpful the hotel just is not in the same class as Little Palm Island and I now do not know what to think about Nobel House (the company that runs both) which one is the anomaly?

  • Stayed: March 2013, traveled as a couple
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1  Thank MQS007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for sharing your experience with us. We are pleased that you enjoyed our convenient location. However, we apologize if your stay at Ocean Key did not exceed your expectations. Your feedback is appreciated and we hope to see you again in the future!

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Reviewed April 1, 2013

We just came of a two night stay at this resort and it was worth every penny.The staff and service was stellar,the rooms were spotless and updated. The only issue we had was that housekeeping was running a little behind and there was a small delay checking in,but the manager(Hugo Guerrero) resolved the issue quickly and it was smooth saling from there.From the moment that we stepped out of the car until the moment we drove away it was nothing but pure pleasure.The owners obviously train and treat their employees well and it shows.Great job Ocean Key Resort and you have earned my future business.Thank you for the great service!

  • Stayed: March 2013, traveled with family
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Thank Boatmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded April 10, 2013

Thank you for sharing. We are thrilled that you enjoyed your stay with us, especially your interactions with our attentive team members! They work to ensure each of our guests have the ultimate vacation experience. We are delighted that you enjoyed your tropical getaway at Ocean Key. Come see us again soon!

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Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#3 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
Price Range: $341 - $1,006 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West

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