I deliberately waited a few weeks before reviewing this property so that I would be more objective and less emotional. But alas, the passage of time has not changed a thing. I am simply sad about the changes that have happened to this property. It used to be a shining jewel in Key West because it was taken care of meticulously and the staff was wonderful to the guests. Then The Paradise Inn was sold and everything changed. I stayed there with my family in December around the Christmas holiday. The room charge was outrageous and this place is not worth it at all. The grounds are not as clean as they once were and the rooms are not as bright and shiny and need some TLC. This is all stuff that could be forgiven but what really irked me was how horribly rude and uncaring the staff was. Not just one person, but the two that I had contact with during our three day stay. How to describe them? Uncaring, bored, rude, unsmiling, cold jerks. How difficult would it have been for these staff members to be warm and helpful to the guests? I cannot understand why it is so difficulty for people to be kind to others. These people are in the hospitality industry but were better suited for the funeral business. Many tripadvisor reviewers have said the same thing and I cannot believe that the owner just doesn't seem to care that their establishment is being pulled down because of the employees. I guess they just don't care. So unfortunately I will never stay at The Paradise Inn again during my Key West vacations. Instead I will find a place where they are actually FRIENDLY!
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- Also Known As:
- The Paradise Hotel Key West