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All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourpool areahotel shuttleclose to the airportstarbucks coffeeresort feeliving roomthe hotel offersnice poolspring breakhot tubking suite
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Reviewed November 30, 2017

We booked just one night during the Thanksgiving weekend and were very pleased by the accommodations. The rooms are crisp, clean and fairly large, especially the suites. The location if you're driving is great, since it's close to but not in the downtown area. The hotel itself is wedged into a small property, but it's not too confining. We took our bikes and used the hotel as our starting point. This enables you to travel the entire city without having to worry about parking, which is always at a premium in Key West. Since we brought the bikes IN the car - no rack - we were a little concerned about storing them overnight, since getting them into the car was a pain. But, the management said "Bring them up into your room. That way they'll be safe." So we did, and still had plenty of room. Overall, the Sheraton is a very good place to stay.

Room Tip: In Oceanfront room with a balcony, you can see and enjoy a full sunset
  • Stayed: November 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank HBeachTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded December 1, 2017

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay with us!

Best regards,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2017

In November 2017, my wife and I got married across the street from the Sheraton on smathers beach l. We then had our reception at the Sheraton. Beautiful hotel, helpful and friendly staff, and great food. Can't wait to go back!

Room Tip: Every room is a great room!
Stayed: November 2017, traveled with family
Review collected in partnership with this hotel
1  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded November 29, 2017

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay with us!

Best regards,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2017

If you want a worry free place, then the Sheraton is for you. The rooms are spacious and clean. They are starting to show their age, but still in good shape. The pool area was great. LOVE the shuttle to downtown. That is so convenient. My only complaint is the price of breakfast. We regularly spent $30 a day for just a couple of pastries and some orange juice. Yikes!
That being said, my inlaws are planning on coming back next year.

  • Stayed: November 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded November 23, 2017

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass on your feedback to the Food and Beverage Department. We look forward to your next stay with us!

Best regards,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2017

Sheraton Suites in Key West has been our "go-to" place for the past 8 or 9 years. The accommodations are always fresh and clean and the staff is remarkable. You owe it to yourself to make this trip to Key West memorable so why not do it in style without breaking the bank.

Stayed: November 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded November 22, 2017

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next stay with us!

Best regards,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017

I booked our vacation with Jonathan from the front desk he went over and above to make sure our stay with outstanding. The whole staff at this hotel was amazing. The resort was in impeccable condition considering a hurricane that just went through six weeks prior. The coral crab restaurant has a fantastic breakfast. We did not dine there for dinner because there's so many other options on the island but I'm sure their dinners would not disappoint.

Room Tip: Our room was fantastically clean &comfortable we are looking forward to our next stay at the Sheraton Suites in Key West Florida
Stayed: October 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Wayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded November 21, 2017

Thank you for the the great review! I will pass on your great feedback to Jonathan at the desk. We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay with us!

Best regards,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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