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“WoW....very nice digs... close to airport...furthest from the buzz.”

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Sheraton Suites Key West
Ranked #35 of 51 Hotels in Key West
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“WoW....very nice digs... close to airport...furthest from the buzz.”
Reviewed October 21, 2012

Rented a suite for the bride and groom....$275....was worth every penny....very spacious and nice layout for suites....king bed with mammoth headboard....huge bathroom with double shower....cabinet in bathroom with microwave, coffee maker and supplies, wet bar - refrigerator and large seating area, L-shaped sofa, cocktail table and large table with chairs, flat panels Tv's (2)....very very posh... outdoor pool area and large bar and dining area overlooking the pool, probably the nicest laid out business center I have seen...this place was a joy to visit....worth every penny. Parking areas adequate and accessible. Right across from Smathers Beach...however, in the landing path of the airport. No jet noise noted from within the room. Was not a negative. Hotel management was helpful and quite professional. This place deserving as Star Performer.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gwedo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear Guest:

I have read your review and it is wonderful to hear you enjoyed your stay at the Sheraton Suites and time in Key West. We look forward to your return visit!

Warm Regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (396)
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Waddell, Arizona
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 17, 2012

We stayed 4 days and 3 nights we would have stayed another night but we had some confusion with the desk person.

The king room was huge. The bed and pillows were just like sleeping at home. We felt very comfortable in the room.

We took advantage of the hotels amenities and enjoyed their beautiful pool. I suggest you park your car at the hotel and travel around by bikes. We rented ours from the concierge 15.00 per day lock and lights included. It was just a short ride to Duval street from here. There is a public beach right across the street too.

I would recommend this hotel to family and friends and will stay here again on my next visit

Room Tip: They are suites so I don't think you can go wrong, an ocean view also gives you a view of the ro...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear Guest:

Thank you for taking the time to write this review. We are thrilled to hear you enjoyed your stay at the Sheraton Suites and look forward to your return visit to Key West!

Warm Regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2012

I will never stay here again..they over charged me 765.00 then when I asked about it they were very rude to me...my husband and I had that extra money to use on our vacation and when they took out that money it left us with 39.57 when I told the manager he shrugged his shoulders and told me oh well.... I was really upset then the main manger comes up to me because I called my mom to see if she could let us borrow money and she runs up to me and yells at me telling to to calm down...it was the worst experience ever and we love key west but we will fine another hotel to stay at because this hotel is horrible! Asked for towels they never gave us fresh towels and we were suppose to get free breakfast because of the money incident and when we asked for that they looked at us like we were crazy!

Stayed October 2012, traveled as a couple
Helpful?
Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 9, 2012

This was my 2nd time at this Hotel for a Girls' Weekend. We are a group of 4 loveley ladies in our 30's who get away from home/work/kids/husbands once a year. I loved this hotel and we had a great stay. Yes, this time, Smather's Beach smelled bad. But so did half of the drive down to the Keys. It's called 'nature'. You are not in Key West for the beaches. Go to the beach for a sunrise. Go to your pool or an afternoon water excursion for swimming. The hotel itself is awesome!! We had a great room, a beautiful pool area, tropical atmosphere, and the shuttle to downtown is more than convienient! We loved the pool area bar and chicken caesar salad. The employees were more than friendly and helpful. And oh yeah, FOTIS! Your stay will be MORE than wonderful if you are helped by the MOST awesome FOTIS. He is the Fotis with the Mostest. Fotis Tsaganis made our stay (and even the rest of our vacation) a most memorable experience full of surprises. Our only regret is that we didn't get to hang with him. Stay at this Sheraton. Sleep there, hang by the pool, and shuttle it downtown. You will not be disappointed.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kek5931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear Guest:

Thank you for taking the time to write this review. I am so happy to hear you enjoyed your stay at the Sheraton Suites and the amenities we offer. We look forward to your next visit to Key West!

Sincerely,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 8, 2012

This hotel is really nice, the reception area was welcoming and stylish, the pool area was really nice with a waterfall feature. The rooms were especially nice with a small kitchen area, large comfy beds and living area, all was clean.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charlotteahoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear Guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your room at the Sheraton Suites and time in Key West!

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stoke on trent
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 8, 2012

Having read some critical reviews of the Sheraton suites I have to say that we just found 100% excellent service cooled with a very clean resort and good shuttle service to key west downtown.
We were upgraded to an ocean view suite (without asking) and the suites are a very good size with king bed, living area, ensuite and balcony. The living area has fridge, microwave, coffee maker, tv, table, chairs and bed settee. The resort pool area is very well looked after and clean and spacious, no bed issues although we were the in September. I have heard criticism about the shuttle but found it excellet and never felt pressured to tip the driver as some have suggested. All in all great value would stay again (we stayed 3 nights)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimbostoke76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear Guest:

I have read your view and we are happy to hear you enjoyed your stay at the Sheraton Suites and look forward to your return visit to Key West!

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 5, 2012

Not in the center of Key West but the shuttle to downtown was great. Great for people indulging on Duval Street and not having to worry about driving back to the hotel. The room was very nice and clean. We were on the inside however - no view. Our windows looked onto the pedestrian balcony. We also had no kitchen facilities but had not reserved that style of room. For one night stay it was fine.

Room Tip: Ask for a room with a view.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelforever60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, October 25, 2012
Dear guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your night at the Sheraton Suites and look forward to your return visit.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Key West

Property: Sheraton Suites Key West
Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 51 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton

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