Stayed there for two nights. Very nice property, beautiful building style, only drawback is the very small pool. The room was great, a very spacious suite (I believe this is an all suite property), modern, functional and very comfortable. The location is ok as well, not within walking distance of major sights in Key West, but with a nice beach across the street. Breakfast buffet is small but sufficient. Parking is free.
Our check-in was good, very friendly and our SPG membership acknowledged. At the next counter however we had to witness a rather rude and embarrassing treatment of another guest. At our check-out, front office staff acted inappropriately and arrogant when I inquired about breakfast on our invoice (despite the fact that a) breakfast was included in our room rate and b) we had received vouchers for free breakfast as SPG Platinum members. So there were two reasons not to charge us for breakfast and any good front office employee should have seen that). Also, additional SPG points for taking the "green choice" have not been credited to my account, despite double-checking twice with front office staff while there.
In summary, this is a nice property, but be prepared to deal with unfriendly staff and the possibility that you may have to follow up when is comes to points/benefits.More