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“Disappointed”

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Parrot Key Hotel and Resort
Ranked #31 of 51 Hotels in Key West
Certificate of Excellence
New York
Level 5 Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Disappointed”
Reviewed August 20, 2013

We were hoping that our stay would match the expectations we had based on their web site and previous reviews. We were not aware that we had to walk up 2-3 flights of stairs to get to our suite. 2 adults were on floor 2 and that floor was comfortable. 2 adults were on the 3rd floor and it was quite small with beds that were so small they seemed to be meant for children. The pools were fine but the cafe was very misleading. Food seemed pre-prepared and microwaved. Though the ambiance of the place was pleasant with lots of flowers, plants and trees, there was a very "tight squeeze" to the place. No beach to speak of and the health center had 2 machines of 5 out of order.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MetsNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Fort Myers, Florida
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 20, 2013

Want to start out with thanking Ruttanya, she was so personable and attentive to our needs, she upgraded us to a beautiful suite, which it only got better from there. Ruttanya went above and beyond and was the start to a great weekend!
The resort is just beautiful in every way, it has 4 pools, one with a café and bar, it is so relaxing that you don't really have to leave, but for a $10-15 (one- way) cab fare, you can be on Duval St. in a few minutes for those activities.
The décor is old Key West with the porches and all, we loved it! The suite was a 2-story with 1 king, 1 queen and a queen pull out couch with 2 bathrooms. Our room was very clean, comfortable and spacious. There is a $25/resort fee added to your daily bill, but once you are there you won't mind it at all, it is so worth it!
We took the (free) shuttle service to Smathers Beach for the day, showed our room key and got (free) lounge chairs, if you need an umbrella that will cost you $10. Also there are no restaurants or stores around this beach, so we took our own drinks and lunch.
Can't wait to go back to Parrot Key Resorts!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lisasuzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2013

This beautiful property has a lovely boutiquish feel with multiple pools to lounge next to, a great little bar and very cool landscaping. The rooms are pristine, open and airy with nice balconies overlooking the water perfect for relaxing and breathing in the ocean breeze. The thing we valued most about our stay at parrot key was the top notch customer service. We made a mistake when making our reservation and their manager, Sean Bacon, personally went out of his way to ensured all our requests were met which was quite a feat, as we were on a girls weekend with extremely high-maintinance pregnant women. :) We loved out relaxing time at Parrot Key!

Stayed August 2013, traveled with friends
Helpful?
1 Thank Joyce3434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
1 review
Reviewed August 18, 2013

Resort is very nice, beautiful landscape, nice people, only problem we saw was dirty tiles a round the pool just over the water, very dirty and greasy. The room with two queen beds missing coffee table to pud coffee down when you watch TV, refrigerator is to small to pud anything in ( really, 12"x8"x20" is not much space for family). Not really good parking, hotel parking to small for all guests and shearing parking with Walgreen is little to much for money you spend. We think for that much money you can find better resort in Keys. This was our first time experience in this resort and next time we will spend more time to pick up the right one.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vojta Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 17, 2013 via mobile


The resort does not live upto the rosy pictures and high prices. For this price you could find better located resorts in Keys with better service. Parking is terrible and baggage needs to be hauled 2/3 floors. The helper sent to help us dumped the bags at bottom of entrance stairs and left. We did not bother calling for help when we are checking out. Hey do have great pools. The sandy area shown in pictures is useless and is not easily accessible. The cafe is overpriced and average. We are not cing back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvtraveltx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 17, 2013

Our family stayed in a two bedroom suite at this lovely hotel in June 2013. The accommodations are quite comfortable, superclean, and cheerfully decorated. There was plenty of room and the decor was traditional Key West. We spent a good part of our time down by the 4 swimming pools. They are small but very cozy and the size limits the crowd. The poolside café opens for breakfast and serves throughout the day. The food is good and the sitting area is delightful--There is artwork throughout the pool area and Café, that is whimsical and fun. We found this setting to be very relaxing and enjoyable. Checking in and checking out was a breeze. We will definitely return to this hotel when ever we can!

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank ManateeLuv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2013

Our stay at the Parrot Key Resort was amazing. The rooms are clean and really nice. The four pools and surrounding area are beautiful and clean as well. The staff was accessible and friendly. We also sat and ate at the pool side bar. The food was not overly priced and great quality. As well as the drinks. I would definitely recommend the resort to family or friends looking for a place to stay in key west.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank boele1cj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parrot Key Hotel and Resort

Property: Parrot Key Hotel and Resort
Address: 2801 N Roosevelt Blvd, Key West, FL 33040-4073
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parrot Key Hotel and Resort 4*
Number of rooms: 148
Official Description (provided by the hotel):
Parrot Key Resort is an idyllic Key West hideaway, offering simple luxury, comfort and style in a serene waterfront haven. Five acres of tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage. Four sparkling pools are nestled among their own private sculpture gardens with whimsical art capturing your attention at every turn. The poolside Café Blue offers a range of refreshing drinks and island cuisine, where you can simply sit back and listen to the sound of serenity. Planning is simple here, with onsite watersports and a complimentary beach shuttle waiting to whisk you away to nearby Smathers Beach. Or simply relax and watch the sun go down from our sunset pier. Space out in a suite or a three-bedroom villa, including a living room and soothing treetop balconies. You can also unwind in a waterfront guestroom, equipped with your own white sand terrace. Each guestroom, suite and villa at Parrot Key boasts spectacular views of either lush gardens or the calm waters of Florida Bay. Experience the Key West you've always dreamed of with endless sunshine, glorious sunsets, and incomparable charm. From your peaceful haven at Parrot Key Resort, it's hard to believe that the energetic and eclectic vibe of Key West is just a short drive away. ... more   less 
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Also Known As:
Parrot Key Hotel Key West
Parrot Key Beach Hotel
Parrot Key Beach West

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