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“Disappointing lack of service & location”

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Parrot Key Hotel and Resort
Ranked #28 of 51 Hotels in Key West
Certificate of Excellence
London, United Kingdom
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Disappointing lack of service & location”
Reviewed March 16, 2013

The accomodation is ok, large rooms, usual US standard of beds and air con., etc.
However the pool closed early as there was a shortage of staff we were told.!
We stayed just 2 nights & thought it to be expensive at $200 dollars a night, no break fast, restaurant empty and bleak & no poolside service.
We weren't impressed at all & wouldn't return.We asked for advice on places to eat nearby & didn't get anywhere.We booked,blindly, eventually a restaurant in Key West, took one look and walked out. We ended up ordering pizzas delivered to our rooms..................!!!!!, as we were by then starving, and bought drinks from the store next door.
Glad to be on our way, it was a disappointing way to end a 2 week holiday, which until then had been fantastic.!
If you like Blackpool in the UK., you'll be ok here, its all very similar just with heat.!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzi197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,320 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Helsinki, Finland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 15, 2013

Me and my husband spent a weekend here with another couple, celebrating my husband´s birthday. The place is gorgeous, very beautiful and big rooms and 4 pools! Unfortunately we did´t have time to try those. For me the location was perfect, it was really peacefull place and by taxi it took only few minutes to Mallory Square. The staff, especially ladies at reception, they are just super!

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank hkaHelsinki_Finland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridge, New York
Level Contributor
193 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 14, 2013

This place was an oasis in the storm. Truly beautiful in landscaping (Old Key West) heavy vegetation, a sanctuary in Classic Key West. Rooms spacious with a condo feel. Restaurant not crowded and adequate. Plenty of relaxing on our back patio. Duvall St close but not too close. It was newly done. Not beachfront but water view. Offering Jet skis and other water sports.

Room Tip: Water view is where to be.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stever516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 14, 2013

Beautiful tropical feel. We were on the water which provided an outstanding sunset view. The staff was very friendly and accommodating. There is no smoking on the property, which I LOVE, but we had one person in our group that had to walk next door to smoke. It really was not a big deal for him.

We were in a two bedroom condo which gave us plenty of room. However, there are lots of stairs to maneuver with luggage.

With construction going on on N Roosevelt, it would have been nice to have a shuttle to Duval St.

Overall, it was very nice and I would definitely stay there again.

Room Tip: Opt for a water view, the sunset is absolutely gorgeous!
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nunder2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida, United States
1 review
Reviewed March 14, 2013

What an amazing place! Beautiful rooms, beautifully landscpaped grounds, and beautiul views. Three pools for all walks of life and plenty of room to lounge. Thank you to Sherri and the rest of the staff, you gals/guys are really top notch! I have not been to Key West in years and knowing there is a place like this I will be sure to visit more often. If you are looking for a great place this is it.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank J_Derek_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
321 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed March 14, 2013

When we arrived at Parrot Key, I feel a sense of "old town" - it's just off of Hwy 1, yet, it feels like I wasn't in the middle of the hustle & bustle. The waterfront rooms are spectacular, each boasting it's own Adirondack chairs & chaise lounge. If you stay more toward the channel area, I would recommend a 2nd floor, so that you could see the water. Breakfast by the pool topped it all off! We will definitely go stay there again! :)

Room Tip: The perfect rooms are on the far west end of the building, on the water side for the best view.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pasoporaqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
404 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed March 14, 2013

Be sure to calculate this fee into your shopping for rooms, as many Key West hotels and inns do not have these fees. Why can't some places just compete on a straightforward room rate plus tax? We booked anyway, but still an ugly surprise.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank ExRIGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parrot Key Hotel and Resort

Property: Parrot Key Hotel and Resort
Address: 2801 N Roosevelt Blvd, Key West, FL 33040-4073
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Parrot Key Hotel and Resort 4*
Number of rooms: 148
Official Description (provided by the hotel):
Parrot Key Resort is an idyllic Key West hideaway, offering simple luxury, comfort and style in a serene waterfront haven. Five acres of tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage. Four sparkling pools are nestled among their own private sculpture gardens with whimsical art capturing your attention at every turn. The poolside Café Blue offers a range of refreshing drinks and island cuisine, where you can simply sit back and listen to the sound of serenity. Planning is simple here, with onsite watersports and a complimentary beach shuttle waiting to whisk you away to nearby Smathers Beach. Or simply relax and watch the sun go down from our sunset pier. Space out in a suite or a three-bedroom villa, including a living room and soothing treetop balconies. You can also unwind in a waterfront guestroom, equipped with your own white sand terrace. Each guestroom, suite and villa at Parrot Key boasts spectacular views of either lush gardens or the calm waters of Florida Bay. Experience the Key West you've always dreamed of with endless sunshine, glorious sunsets, and incomparable charm. From your peaceful haven at Parrot Key Resort, it's hard to believe that the energetic and eclectic vibe of Key West is just a short drive away. ... more   less 
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Also Known As:
Parrot Key Hotel Key West
Parrot Key Beach Hotel
Parrot Key Beach West

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