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“Lovely property, amazing customer service!”

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Parrot Key Hotel and Resort
Ranked #31 of 51 Hotels in Key West
Certificate of Excellence
Irvine, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely property, amazing customer service!”
Reviewed January 3, 2013

Our family stayed at the Parrot Key Hotel and Resort for one night on 12/23. The hotel is beautiful. Our rooms were super clean and spacious. The customer service is outstanding. Jacinda and Jesse were super sweet and went out of their way to help us to make restaurant reservation. we felt right at home from the moment we arrived the hotel. Our only regret is that we only stayed there for one night.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank jpw66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Hanceville, Alabama
Level 2 Contributor
4 reviews
Reviewed January 3, 2013

Stayed at Parrot Key for two nights and enjoyed everything about the facility. Staff was very friendly and helpful. Rooms are large, clean and have everything you should need during your stay.Would recommend this facility to anyone. We had to get a door unlocked in our room and it took less than five minutes for them to take care of this.

Room Tip: Water side would be great.
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  • Stayed December 2012, traveled with family
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Helpful?
Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Michigan
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 3, 2013

This resort is perfect for families! We had a 2 bedroom suite overlooking the ocean. The 2nd bedroom was located upstairs complete with its own bathroom and exceptional views of the ocean. We only used the pool once, but it was very nice and relaxing. I would highly recommend Parrot Key, just don't go to Dominos Pizza as they were very incompetent and not willing to work with you when they get your order wrong! We will definitely come back to Key West and look forward to staying at the Parrot Key again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 2, 2013

Parrot Key is a great resort property with lovely ,well equipped rooms. The pools are also very nice and not too crowded.
The only drawback was the distance to the center on Key West - you could walk it in about 30 mins - but we mainly used the very efficient taxis service which at around £10 each way added a fair bit to the cost of a night out. A courtesy shuttle bus would have made things perfect !!

Room Tip: Not much of a view from the regular rooms but the balconies were a nice place to sit.
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  • Stayed December 2012, traveled as a couple
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Helpful?
2 Thank Debbie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level 4 Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2013

Stayed in Parrot Key Hotel for two nights and it was amazing!!! Had a great room, beautiful pool area, and the service was outstanding. Lea and Sean did a fantastic job making us feel welcome! Would love to comeback and stay again..

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DRMason1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 30, 2012

We came here in the middle of the night unexpected (We missed our cruise ship). They went out of their way to accommodate us. Jacinda at the front desk was wonderful. She booked every excursion we went on, and got us a discount. The resort is beautiful, and there are four pools with a cafe. A cafe is a little high but there are plenty of restaurants around if you don't want to eat there. The pool is a amazing, its heated and salt water. Also the food at the cafe was very good, the bacon was awesome. I would highly recommend this hotel. Now for the things they need to fix. The housekeeping is horrible, for some reason they only clean the room every fourth day. Theres no reason for that as we were paying 250 a night. So I am not sure why they do that, but we were there for 7 nights and they never cleaned our room. They did change our sheets a couple of times but that was it, and I had to call to have that done. People have said they had trouble with things coming up missing. We didn't have this problem. I left my purse in the drawer everyday and never had any problems. They never brought us a new roll of toilet paper, which as you can imagine with 6 people was a problem. The only other problem was that we paid for a ocean view and never saw the ocean from our room. I think it was out there but there are too many trees to see it. At the end of our trip they refunded the extra money we paid for the ocean view. Overall I would recommend this hotel, they really need to fix the housekeeping issues but with that it would be a great place.

Room Tip: I wouldn't pay for the ocean view. It's not worth it.
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  • Stayed December 2012, traveled with family
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Helpful?
7 Thank travelingmom1616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 28, 2012 via mobile

We couldn't be happier at Parrot Key! 14 of us came down to celebrate a 70th birthday and everyone ages 5-70 loves this place. Parrot Key offers four sparkling salt water pools, beautiful garden-like grounds and comfortable rooms. We rented two two room suites and one double room. The suites have two porches and the double room has a walkout porch to the "beach". The resort is away from the craziness of downtown and very QUIET and pristine. Yes - it is next to a Walgreens BUT YOU WOULD NEVER KNOW. When not eating at Cafe Blue on site we have eaten take out from local eateries and outstanding chicken from the Winn-Dixie across the street.

Parrot Key passes all of our high standards!

While in Key West we enjoyed:
Fury Adventure snorkeling
La Trattoria for an unbelievable meal
Key West Pretzels for the best pretzel ever!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fairmanforays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parrot Key Hotel and Resort

Property: Parrot Key Hotel and Resort
Address: 2801 N Roosevelt Blvd, Key West, FL 33040-4073
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parrot Key Hotel and Resort 4*
Number of rooms: 148
Official Description (provided by the hotel):
Parrot Key Resort is an idyllic Key West hideaway, offering simple luxury, comfort and style in a serene waterfront haven. Five acres of tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage. Four sparkling pools are nestled among their own private sculpture gardens with whimsical art capturing your attention at every turn. The poolside Café Blue offers a range of refreshing drinks and island cuisine, where you can simply sit back and listen to the sound of serenity. Planning is simple here, with onsite watersports and a complimentary beach shuttle waiting to whisk you away to nearby Smathers Beach. Or simply relax and watch the sun go down from our sunset pier. Space out in a suite or a three-bedroom villa, including a living room and soothing treetop balconies. You can also unwind in a waterfront guestroom, equipped with your own white sand terrace. Each guestroom, suite and villa at Parrot Key boasts spectacular views of either lush gardens or the calm waters of Florida Bay. Experience the Key West you've always dreamed of with endless sunshine, glorious sunsets, and incomparable charm. From your peaceful haven at Parrot Key Resort, it's hard to believe that the energetic and eclectic vibe of Key West is just a short drive away. ... more   less 
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Also Known As:
Parrot Key Hotel Key West
Parrot Key Beach Hotel
Parrot Key Beach West

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