When I called to make my reservation, they had an extremely laid back attitude (which I appreciate.) However, they didn't ask for my credit card or phone number. In retrospect, I might have realized this could be a problem. They didn't mention that their office closes at 6 PM and is closed on Sunday - outside those hours, there is no way to reach them. So, when our flight from California was delayed 12 hours and we arrived at 8 PM on Saturday night on Key Largo instead of 8 AM, we were out of luck. And since it was President's Day Weekend and the beginning of a vacation week for many, there were no vacancies anywhere on Key Largo - we ended up having to stay on Tavernier, and getting gouged ($199 for motel room.) However, the place we stayed, even though the office was closed when we arrived, had a contact number and the staff member/manager drove over at 9:45 at night to check us in. Seems like a better/smarter way to do business!
I tried calling kingskamp before we left the airport in California, unfortunately their ancient website doesn't have a clickable link to read their phone number (I was browsing their site from my cell phone) and I misdialed the number. (Not that there is any indication they have any way to accomodate people who arrive outside their limited office hours.) However, having arrived late at night for other reservations before, the management always left out a key and directions to the room for us before. Perhaps because they're closed on Sundays, they didn't want to do that for us. But in that case, they ought to always mention to any potential guest making a reservation that they have very limited office hours, and are impossible to reach outside those hours.
I guess that laid back attitude is nice, until you actually need something. If you're not absolutely certain you'll arrive during their business hours (and how could you be - airline delays, traffic, vehicle trouble, illness) then I'd make my reservation somewhere else.
- Official Description (provided by the hotel):
- RV Park, Tent Camping, 5 Hotel Rooms, 1 Rental RV, Bayfront Cottage ... more less
- Also Known As:
- Kings Kamp Hotel Key Largo