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Courtyard by Marriott Key Largo
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Reviews (1,027)
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All reviewsmarina viewthe holiday innrainbow reeftypical courtyardstarbucks coffeeafrican queenbalcony overlooking the poolfishing boatscovered parkingcorner roomwould stay here againdoc's dinerdive tripglass bottom boatwrap around balconyroom was largethe general manager
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542 - 547 of 1,027 reviews
Reviewed December 3, 2013

We decided at the spur of the moment to drive to Miami Homestead Speedway for the final NASCAR race last month. While my friend thought we were staying at another Marriott in Key Largo (on the Bay) we couldn't have been happier staying at the Courtyard. Everything was top of the line: our suite was perfect with an overstuffed mattress, new and lovely furniture. We had a corner suite that overlooked the bay and marina, as well as a lovely pool and Jacuzzi. The Café in the lobby featured Starbucks drinks, hot breakfast foods and lunches; the staff at the Café offered us Mimosas on Friday morning. There is a 24 hour Marketplace to purchase food stuffs and drinks to eat at the Café or take back to your room; the Holiday Inn next door had a Tiki bar. I was especially impressed with the front desk and Café staff, always helpful with our questions. We will definitely go back to the Courtyard and stay with them again.

Room Tip: Corner suite on the top floor, overlooking the marina, pool and Jacuzzi
  • Stayed: November 2013, traveled as a couple
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Thank HeyBridgeTender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keylargoresortsmgmt, Guest Relations Manager at Courtyard by Marriott Key Largo, responded to this reviewResponded December 6, 2013

Dear Guest,
Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the spacious rooms as well as the friendly service and onsite amenities.

We look forward to welcoming you back very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!
Sincerely,
Michelle, Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

We stayed for one night and found the room to be average. It was clean but dated especially the bathroom and the closet door was hanging off the track.

When we checked in I asked not to be placed on ground level, the front desk clerk said there is no ground floor as we are over top of the parking garage. So we had a room on the first level down the hall from the front desk. Late into the evening and then early the next morning there was loud scraping noises, it sounded like furniture scraping against tile. We thought it might be housekeeping which seem to be located below. We had a very poor sleep due to this as well as the beds were very soft.

When we talked to the front desk girl in the morning she said she was sorry and then offered us a breakfast coupon. For the price we paid usually breakfast is included anyways but we appreciated the gesture. There was free internet which was nice.

It was ok but I don't think we will stay there again.

  • Stayed: November 2013, traveled as a couple
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Thank TheTravelingTipstet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keylargoresortsmgmt, Guest Relations Manager at Courtyard by Marriott Key Largo, responded to this reviewResponded December 3, 2013

Dear Guest,
I reviewed your comments regarding your stay with us at the Courtyard Key Largo. We do take all comments seriously and appreciate the feedback we receive to improve our service. We apologize that an accommodation on a higher floor was not available during your recent stay.
If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. We hope to see you again very soon for your next visit to Key Largo.
Sincerely,
Michelle, Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

We got here and it was ok. We asked where we could eat and they said next door a at the holiday inn. We should have stayed there... We got back to our hotel and the whirlpool wasn't working and freezing cold! So we went to our room and I wanted to take a bath but then house keeping apparently doesn't clean the bath tub because there was a lot of "tiny" hairs in there, so I passed on that. All in All the pictures look great but this place sucks. Buyer beware.

Stayed: November 2013, traveled as a couple
1  Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keylargoresortsmgmt, Guest Relations Manager at Courtyard by Marriott Key Largo, responded to this reviewResponded December 2, 2013

Dear Guest,
I reviewed your comments regarding your stay with us at the Courtyard Key Largo. We do take all comments seriously and appreciate the feedback to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. We hope to see you again very soon for your next visit to Key Largo.
Sincerely,
Michelle, Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

The title is a bit misleading. The pool was green, but "safe" to swim in. Something to do with the sprinkler system. We opted out. The room was large with a very nice view of the pool and the marina. Everything worked well, the staff could not be nicer and more accommodating. The parking is under the hotel and protected from the elements.

Room Tip: Ask for a room overlooking the marina and pool.
  • Stayed: November 2013, traveled as a couple
    • Value
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Thank Retailer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keylargoresortsmgmt, Guest Relations Manager at Courtyard by Marriott Key Largo, responded to this reviewResponded November 29, 2013

Dear Guest,
Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the friendly staff as well as the covered parking. We appreciate your understanding regarding the pool as it was rectified immediately.

We look forward to welcoming you back very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!
Sincerely,
Michelle, Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

We were vacationing in Florida and had reservations for one night at the Marriott Courtyard @ 99751 Overseas Highway in Key Largo. The hotel is situated on the left side of US 1 as you’re driving south to Key West.

We were there in early October and the price was reasonable. Parking is included with the price and the garage is at the lower level with easy access to our room on the 2nd floor. The staff was very friendly and helpful. We had a spacious, very clean room with a comfortable king-size bed. There were numerous restaurants and other stores within easy driving distance. We enjoyed our stay and would stay there again if we’re ever in the area.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
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Thank SandF2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keylargoresortsmgmt, Guest Relations Manager at Courtyard by Marriott Key Largo, responded to this reviewResponded November 25, 2013

Dear Guest,
Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the spacious rooms as well as the covered parking .

We look forward to welcoming you back very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!
Sincerely,
Michelle, Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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