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“Great location, great beach area”

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Hampton Inn Key Largo
Ranked #6 of 19 Hotels in Key Largo
Certificate of Excellence
England
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great location, great beach area”
Reviewed July 16, 2014

We often stay at Hampton Inns as you can be pretty sure of a good stay, and overall this was a good hotel. The upsides are the location, size of room, great private beach area - where we snorkelled with fish and a manatee that visited us before we left (as we had gone to the beach at 7am for a last swim) which was great. the lizards who seem to reside there are also amazing. the staff are friendly and helpful. Downside was the tiny ants in the room and the bathroom is a bit small if you have two lots of wash kits. the lift broke once but was fixed in a short time. there are only two floors - personally I would recommend a second floor not overlooking the pool as I think it would be noisy if you had a room overlooking the pool, but that's just me wanting quiet! Wifi is complimentary but very slow. Breakfast was okay, but I've certainly had better in other Hampton Inns - it's a bit limited and squashed into a small area which gets very crowded - one toaster for everyone to share is not enough! Beds are comfy, housekeeping is good and I would stay again.

Room Tip: Quiet rooms are away from the pool
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  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mummy666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Guest Relations Manager at Hampton Inn Key Largo, responded to this review, September 9, 2014
Thank you for taking the time to share your experience with us and with others. We
aim for great experiences during any stay with us, all of your suggestions are taken into great consideration.We do hope your next visit at Hampton Inn Key Largo will be outstanding, we are in working progress everyday to the property see you soon!
Best Wishes
Lucienne Oracius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2014

Went to stay this past weekend and booked 3 rooms for 2 nights each. Woke up to a call asking when my party was leaving, only to be told after that we had only been booked for 1 night. Then the front desk manager (not a manager actually) Marc basically told me that if I didn't vacate he would call the police - all after HIS staff messed up the reservation! NEVER staying here again, nor would I ever recommend it to anyone.

We ended up scrambling to find rooms for the next hour while we packed up all our stuff, and eventually got 3 rooms down the street at the Holiday Inn - which had better facilities AND was cheaper! Save yourself now before you book.

Room Tip: Be sure to confirm the amount of room nights you are booked for, even if the staff leads you to beli...
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  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
3 Thank AdamH9517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, General Manager at Hampton Inn Key Largo, responded to this review, July 21, 2014
We appreciate your feedback and apologize for the unfortunate experience you had. When you checked in, you checked in for one night for all 3 rooms. Since check out time is 11:00am the following morning, our housekeeping team notified the front desk your 3 rooms had not checked out yet. Mark the manager on duty called to see if you needed a later check out. Once you notified the front desk you where not checking out, Mark made every attempt to accommodate your group with the 2 rooms we had available that evening. I sincerely apologize you wanted to stay an extra night but we did not have the 3 rooms available being that we where almost at full occupancy with only 2 rooms left.

Kind regards,
Christina Gilbert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2014

We were a family of 4 visiting Key Largo for the first time. Hampton Inn reviews on trip advisor (which we depend on a lot) were good. The pictures posted on line were also good. So we travelled from Ontario to Key Largo. The hotel was everything we expected it to be. Spacious, clean, friendly staff, the room was well designed, contemporary design and most of all big enough for a famiy of 4. They have beach front (not very big) but secluded enough for hotel guests. Breakfast was excellent, different choices provided daily, and included in the room rate. It is a family style hotel and highly recommended. Also they are in close proximity to John Pennekamp state park which we visited. The only area for improvement (which I mentioned to the front desk) is that they invest in a commercial toaster as the line up in the breakfast area was only for toasting bread and bagels. They had a toaster with 2 slices which could not possibly cope with the hotel guests.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Castelin0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Guest Relations Manager at Hampton Inn Key Largo, responded to this review, September 9, 2014
Thank you for taking the time to share your experience with us and with others. We
aim to provide the best service and accommodations in the hospitality industry and
are pleased we met our goal! We are pleased you enjoyed your stay and will take the breakfast area suggestions into great consideration.Thanks again and we hope to see you soon!
Best Wishes,
Lucienne Oracius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 15, 2014

My family and I have just returned home from a week long stay in the Hampton Inn Key Largo. I cannot praise this hotel high enough! The rooms are more than adequate and the breakfast is of a very reasonable standard given the cost of our stay. There is a lovely little man made beach and each day we saw a visiting manatee which attracted a lot of attention. The iguanas that appeared each morning in the car park were also a main attraction. One day we counted 13 and they were quite happy to get their photographs taken!!

Having said all the above, the real bonus is the quality of staff employed at this hotel. They were all without exception understanding and wanted to help people as much as they could. This included the reception staff, chambermaids and especially the lovely woman who worked in the dining area at breakfast time. She was left alone to cope with hotel guests on the day we left, Saturday 12th July, but did everything without complaint and a huge smile!! The hotel management can be proud of their staff without a shadow of doubt!!

I wouldn't hesitate to recommend this hotel to people wishing to stay in Key Largo. It represents outstanding value for what you receive and is considerably cheaper than other hotels in the area. It's unlikely we will return to Key Largo as there are so many other places in the world we wish to visit. However, if we decided to return the Hampton Inn is where we would want to stay!!

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank IAN080651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Guest Relations Manager at Hampton Inn Key Largo, responded to this review, September 9, 2014
Thank you for sharing your experience with us and with others. Our Housekeeping
Team works extremely hard to ensure are cleanliness standards are maintained.
Our employee’s love to ensure our guests are happy and are having a memorable
experience. .Thanks again for your wonderful review and hopefully next time you can
stay with us a even longer.
Best Wishes,
Lucienne Oracius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
467 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed July 14, 2014 via mobile

Woke up this morning to little tiny ants or bugs crawling all over our room!! Yuck! We were going to stay here in 2 days again but we quickly cancelled our next reservation and reserved in another city. Pool was nice, beach area was TINY and had jellyfish. The only reason I gave it 2 stars vs one is the front desk staff was extremely friendly upon check in and check out. We exercised the 100% hampton guarantee and it was done gracefully.

Stayed July 2014, traveled with family
Helpful?
1 Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, General Manager at Hampton Inn Key Largo, responded to this review, July 16, 2014
We want to once again apologize for the unpleasant experience you had. We are working closely with a local pest control company to rectify any ant issues and appreciate that you quickly brought this to our attention so we could help rectify it. We hope we can invite you back for a much more enjoyable stay.

Kind regards,
Christina Gilbert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2014

Stayed here for one night on the way to Key West. Hotel was lovely, staff were extremely friendly. The rooms were standard but well maintained and clean. The pool area was small but adequate. The breakfast was very good and tea, coffee and hot chocolate were always available in the lobby. We had a problem with mosquitos in the area, but that was not attributed to the hotel in any way. I would recommend this hotel if you want to spend time in Key Largo.

Stayed July 2014, traveled with family
Helpful?
Thank cg1706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Guest Relations Manager at Hampton Inn Key Largo, responded to this review, September 9, 2014
Thank you for taking the time to share your experience with us and with others. We
are pleased to hear you enjoyed your stay with us. Our Housekeeping Staff works
very hard to ensure cleanliness standards are achieved and maintained. We are
pleased to hear you enjoyed our breakfast! Thanks again for your wonderful review
and we hope to see you soon.
Best Wishes,\
Lucienne Oracius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, North Carolina, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 14, 2014

My husband and I just returned from our week long honeymoon in the Keys. We decided to stay in Key Largo because we wanted something laid back with a beach. Based on the reviews, we chose the Hampton Inn and it certainly did not disappoint!

The grounds are beautifully maintained and rooms decorated in island/tropical decor. There are plenty of chairs available for lounging by the beach, which is clean and raked daily. One of the best parts about the beach is that the "sand" is more like ground coral and doesn't stick to you like "regular" sand. There were lots of fish swimming around the beach, but we also saw several jellyfish, which seemed to avoid people. The room was clean with very nice "upscale" touches.

Every staff member we encountered were extremely nice and helpful. Mark at the front desk was especially accommodating when we requested an early check-in due to travel changes. The bartender Don and his sidekick, Mango the parrot, were great entertainment at the tiki bar (which is only open from 3pm-8pm)

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Kim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysBound0316, Guest Relations Manager at Hampton Inn Key Largo, responded to this review, September 9, 2014
Thank you for taking the time to share your experience with us and with others.
We are ecstatic to hear you enjoyed your stay with us. Don are great
assets to our Hampton Team and demonstrate our spirit of “Hamptonality.” Thanks
again for your wonderful review of our property and congrats on your matrimony we hope to see you soon!
Best Wishes,
Lucienne Oracius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Key Largo

Property: Hampton Inn Key Largo
Address: 102400 Overseas Highway, Key Largo, FL 33037-2747 (Formerly Key Largo Resort at Manatee Bay)
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Key Largo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Key Largo 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Key Largo Hotel Key Largo
Key Largo Hotel
Key Largo Resort Manatee Bay
Hotel Key Largo

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