The Key Colony Beach Motel is a very average looking, poorly kept motel. Its only redeeming factor is that is sits directly on its own small, but private beach. I expected it to be a small simple room and also I expected it to be clean. I had specifically asked for an updated suite, with tile and not carpet.(some other reviews had complained of "soggy carpet" in the older outdated rooms. I was told I had an ocean view, but the bedroom had a parking lot view and the second room, with a very old couch, had an ocean view in only half of the window. It looked fairly clean on first glance, but when we saw the small german cockroaches on the dresser by the TV and in the bathroom I was horrified. We had checked in late, dropped off our luggage and then headed out on the boat with friends. When we came back at midnight , that is when we saw the roaches. By that time, it was too late to do anything about it. The front desk did not answer the phone and no one was a t the desk. The next day I told them about the roach problem and the girl at the front desk said, Let me get you some roach spray" Then when she couldn't find it, she offered to have the room "fogged " I asked to speak with the manager before they did anything to see if that would be safe and she said he would call me. Later in the day I finally heard back from the front desk (of coarse the manager did not bother to call me himself) She said that it would not be safe for us to go back into the room if it was bombed or fogged, so they would offer to move us to another room or have it sprayed. No other suites were available and I was afraid of getting worse room or one with old soggy carpet so I opted for the spraying. We had walked by an older room with the carpet half torn out and it looked terrible. There was no offer of a discount or anything else to improve the quality of our stay. When I mentioned a discount, I was told I already had one, as I was quoted $90.00 per night instead of the usual $100.00 per night during lobster season. Needless to say, we stayed in out room as little as possible. We were lucky that our friends had rented a gorgeous condo down the street and we stayed there till midnight every night.The last night in the motel, I couldn"t sleep after I saw a roach running around on the headboard of the other bed in the room. When we got home, I took the cloths out of the suitcase right there in the driveway and washed and dried everything and threw away the suitcase. (they say very high heat kills most of the bugs) I was terrified of bringing the roaches home and also of the possibility of unseen bed bugs. My advice is, pay a few extra dollars and rent a clean condo or go to another hotel...
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- Also Known As:
- Key Colony Beach Hotel Key Colony Beach