I stayed at the Ritz Carlton Key Biscayne last month for 2 days for business and although the property itself was nice, the service and food was fairly poor. After arriving on a Sunday afternoon, I ordered room service and was disgusted to find a hair in my sandwich. Later that evening, we had extremely slow wait staff and one individual who was rude when we had ordered additonal drinks for a group of people. I travel extensively for business and have stayed in numerous Ritz Carlton's and this one had by far the worst service.
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- Also Known As:
- The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
- Key Biscayne Ritz Carlton
- Ritz Key Biscayne
- Ritz-Carlton Key Biscayne