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“One of the best Ritz-Carlton properties”

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The Ritz-Carlton Key Biscayne, Miami
Ranked #1 of 3 Hotels in Key Biscayne
Certificate of Excellence
Reviewed September 25, 2013

We've stayed at quite a few Ritz-Carlton hotels, and this one is one of our absolute favorites. Why? Fantastic beach, great pool, access to pristine tennis courts, excellent food...but the real reason is the service at this property is a cut above. Best experience was with the cabana staff--friendly, attentive, without being overbearing. Don't miss a meal on the lounges by the beach.

  • Stayed: December 2012, traveled with family
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3  Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this reviewResponded October 3, 2013

Dear JW,
Thank you for your great feedback regarding your recent visit to The Ritz-Carlton Key Biscayne, Miami. We are thrilled to hear that our resort is one of your top favorite Ritz-Carlton's. We truly appreciate your brand loyalty and look forward to welcoming you back to our "island oasis" in the not too distant future!

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Reviewed September 23, 2013

To club or not to club that is the question. The Ritz Carlton Club Level has outstanding service and offers great value for a family. They serve an ample breakfast with eggs, sausage, bacon, juices, cheese, juices, coffee. The lunch are finger foods such as tuna or pastrami sandwiches, cheeses, salads, soups, breads. Dinner consists of Jumbo Shrimp appetizers, ceviche, salads, sandwiches. There is also wine, prossecco and beer, san pelligrino. They should have some more offerings for kids. We ordered room service for the kids and had it delivered to the club level. They have a separate room for the kids to play video and watch kids videos. For desert they have home made cookies and great deserts. They also serve some mixed drinks 4 to 6. This is a great value at a hotel where a burger on the beach costs $20.00 and ice cream at the pool is $10.00. The restaurant Cioppinno has great seafood, great service and reasonable prices and they had a spanish classical guitarist who was great. After dinner their is a 4 piece band which plays cuban classical music in the lobby of the hotel. At the Mexican restaurant they had a guitarist at night. Great entertainment! This is a beautiful hotel in a spectacular setting with great service. You won't be disappointed. We live in Miami and did not want to leave the hotel. Great friendly service.

  • Stayed: September 2013, traveled with family
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1  Thank Ericst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this reviewResponded September 27, 2013

Dear Ericst,
Thank you for your feedback. We appreciate your wonderful comments about our hotels ambiance and culinary delights, we are thrilled you think so highly of our staff and their first class service. As a neighbor, we hope to welcome you back to our island oasis often.

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Reviewed September 22, 2013

My Husband & I spent our babymoon at this resort & we both couldn't have asked for a better experience. They treated us like royalty! Although I couldn't drink champagne, they greeted my Husband with champagne and water for me. Once we checked in we were provide with a list of activities and shows for us to do.

The best part of the trip? Our photo session with The Photography Concierge! We took our Maternity photos with them and we LOVE our photos! Not only were they extremely easy to work with but took amazing photos. With the hot Miami heat shining on upon us, I was sweating and very uncomfortable but looking at the photos, you would have never known. Not only that, they surprised us with a highlight video and it was a great memory piece. We love watching it over and over again and can't wait to show our baby once he/she is old enough to see it.

Book here and you won't regret it! Enjoy!

  • Stayed: September 2013, traveled with friends
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1  Thank Star143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this reviewResponded September 27, 2013

Dear Star143,
Thank you for posting such great comments on Trip Advisor. We are delighted to hear you enjoyed your baby moon getaway in our beautiful island oasis and that the photo session with our Photography Concierge was able to capture this amazing once in a lifetime moment.

We hope you will return to our resort year after year with your family and continue to create beautiful memories.

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Reviewed September 21, 2013

We stayed here in June while I recovered from surgery. The Ritz turned a recovery stay into a mini-vacation. Everything is immaculate, the pools are beautiful and the Ritz service must be experienced to be believed. You will not find a more caring and considerate staff anywhere, we felt so at home here. They upgraded us to an oceanfront room, so on sleepless nights I could sit on our balcony and watch the lights of the distant cruise ships leaving the bay. So restful. Can't wait to come back.

  • Stayed: June 2013, traveled as a couple
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1  Thank drwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this reviewResponded September 27, 2013

Dear drwendy,
Thank you for your wonderful review. We are thrilled you selected our island oasis as your recovery haven. It is heartwarming to hear that we where able to make your time with us a restful and memorable experience. We hope you will be returning to The Ritz-Carlton Key Biscayne, Miami again soon!

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Reviewed September 21, 2013

We generally love the Ritz, as its nice being treated like royalty once in a whlie. The service and smiles were typical of what one would expect from a Ritz Carlton. However, this is the only positive thing I can say about this location. The beach was in rough shape. We wanted to sit out at the beach but were ignored. I believe now you have to pay to sit out on the beach chairs; paying to sit on chairs at a beach location resort does not work well for me. Why do they charge for Wi Fi, when budget motels don't even charge for this service? I'm starting to sound petty,but perhaps I discovered that I don't belong at a Ritz Carlton. We have stayed at other Ritzes in the past, but never felt this way until now. We alwayes stayed in the club level and enjoy the extra perks. You do pay extra, but you know what to expect. We will give the Ritz Carlton another chance, but perhaps the club level is the only way to go.

  • Stayed: August 2013, traveled with family
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1  Thank russdorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

My husband and I stayed at this beautiful hotel resort for 3 nights. You can get really spoiled here. The service was absolutely exceptional, from the minute we pulled our car up to the entrance. The grounds are beautiful & immaculate. There are 2 pools, one for adults and the other for families with kids. Both pools are beautiful and you will get spoiled by the help. We enjoyed our evenings after dinner sitting at the Rum Bar, which has a great ambiance. Anthony will educate you on endless types of Rum! Our stay here was just amazing. You will not be disappointed.

  • Stayed: September 2013, traveled as a couple
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1  Thank CFTNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

The hotel is excellent all around, the property is beautiful, the staff are all very friendly and know you by name, all requests are handled very fast. The rooms are very clean, housekeeping is fast and thorough, their food is good. Its a lovely place to relax. I will definitely be back.

  • Stayed: August 2013, traveled with family
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2  Thank thetravelpatrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149-1900
Phone Number:
Location: United States > Florida > Key Biscayne
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Key Biscayne
Price Range: $449 - $1,480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne

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