The hotel is your classical Ritz Carlton with the added benefit of a superb location on the sea. This property has many (small) options for upgrade.... we were upgraded to a room at a higher floor with better view of the island.... but still no sea view..... everyone upon arrival was super courteous, as expected.... room was impeccable. At this property there are kids..... everywhere except at the adults pool. Food options were Okay. nothing super great!!! the breakfast buffet @ $30 a pop it was an expected price for the Ritz.... the cheff preparing the omelettes to taste was Excellent.... yes a simple task like that.... was done with lots of care and attention to the guests requests to an extend that the whole procedure was "Excellent" the rest of the food assortment at breakfast was very good.... not outstanding... had options for bread without glutten.... Celians should appreciate this .... later we went to check out the Sunday Brunch buffet.... @ $115 per person.... we expected to be woawed... we weren't but don't take me wrong.... the assortment was very good.... included the breakfast stations..... plus plenty of seafood and some antipasti..... outside the gardens are perfectly manicured.... the central area there were kids kicking a soccerball between the family and adult pools...... at the family pool there was a mexican eatery with a gelato stand on the adults side a more contemporary food offering....... once at the beach attentive staff would set up chairs with towels for you to relax but if you choose to have an umbrella.... $20 will be charged to your room.... this felt like a "cheap" one..... really include the chairs but not the umbrella??? really?.... anyways going to a Ritz you always expect to "get nailed" one way or the other..... like Valet parking at a mere $35 a day (unlimited in and outs) beware of the pillows at the rooms.... they are too fluffy, really no support at all... we called and requested regular foam pillows and 3 hours later nothing had been delivered.... I went to front desk to ask for them again and the person that took care of it asked us how many... we replied 3 and hours later when we were back at our room found just 2... what happened to the third??? Teh bed is super comfy if you like the ultra plush, pillow top type... beware due to the softness of the top the bottom sheet will be wrinkled under you in no time.... All in all we would stay there ONLY because of the Amex Platinum benefits which include $100 credit, Late check out, Room Upgrade and breakfast for 2. otherwise we would seek other options....
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- Also Known As:
- The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
- Key Biscayne Ritz Carlton
- Ritz Key Biscayne
- Ritz-Carlton Key Biscayne