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Holiday Inn Express & Suites Kendall East Miami
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Reviews (176)
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All reviewsred lobstercinnamon rollshi expresssmall fridgedesk staffeggssmall outdoor poolvisiting familyc unitwithin walking distanceliving areabusiness tripthe room was nicerestaurants and shoppinglots of restaurantsparking lotbrian
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Reviewed September 25, 2012

We chose this hotel as it was near to the hospital where our grandson was to be born. Check-in was a breeze at 2am - yes, the baby was born and is perfect. Got to our King-Suite and what a pleasant surprise! Large and very clean. Loved the little 'kitchenette'. A/C was cold :) The most important thing is that is was clean, both the bedding and the bathroom.
Would definitely stay here again.
BTW, the breakfast was really good too.

Room Tip: King Suites are the way to go.
  • Stayed: September 2012, traveled with family
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3  Thank DonnaMI6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this reviewResponded September 27, 2012

Thank you for your wonderful comments. We are thrilled that you enjoyed your stay, our accommodations and our service. We are very happy that you chose our hotel to stay at for such a happy occasion. Congratulations on the birthday of your grandson! We hope that you get a chance to come stay with us again.

Thank you again,
Brian E. Rubine, GM

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Reviewed September 12, 2012

My family stayed for 4 nights - myself, my husband and our toddler. I requested a crib in advance over the phone and was very happy to find it set up in the room upon arrival - we even checked in early!

We had a two bed suite, which was very large, though the bathroom was small (and a bit dusty). It was nice to have a separate area with a couch, armchair, desk etc., though the tv was in between the two rooms, so it was really inconvenient to watch tv when our toddler went to sleep. The room included a bar area with a microwave, coffee maker, minifridge and sink, which were all very clean and in good working order. Food prep dishes and utensils were provided by management upon request, which I thought was a nice touch.

Breakfast bar in the morning was delicious, and included yogurt, hard boiled eggs, pancakes made to order, cereals, hot cinnamon rolls (yum!), bananas, a variety of breakfast pastries/breads and a rotating selection of hot foods, including biscuits, either omelettes with cheese or scrambled eggs, and either bacon or sausage patties. And, of course, plenty of hot coffee - available all day in the lobby, too.

The staff overall was friendly and responded to our requests quickly. The only problems I experienced were locating staff in the middle of the day (between 12pm and 3pm) and the pool closing early (7pm).

I would stay again.

  • Stayed: September 2012, traveled with family
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3  Thank nicholebowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this reviewResponded October 29, 2012

Thank you for your comments. I am very glad that your crib was in your suite prior to your arrival as requested. As well, we are happy that you enjoyed the size of your suite, our daily breakfast and our friendly staff. We strive daily to make everyone's stay a 5 star experience. Your comments will help us continue to reach our goal for every guest.

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Reviewed September 11, 2012

We chose the Holiday Inn Express because it was near our ultimate destination. We had 4 rooms for different family members. While in the hotel, I got bit by bugs. Not sure where, but when I asked the hotel manager, he said he thought it was in the lobby. The elevator smelled like they had just recently sprayed it with insecticide.

Our TV in the room stopped working because you are able to swivel it so you can see it from various locations within the room.... but in doing so, it pulled the cables out of the back, which left us without a TV until maintenance could come repair it. Seems that this must be a regular occurrence. The maintenance staff did come up within about 10 minutes, so we were glad for that.

Overall, I would probably stay somewhere else if I returned to Miami... mainly because of the bug bites and the insecticide smell. Again, the staff was very nice.

  • Stayed: May 2012, traveled with family
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2  Thank mgtg23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this reviewResponded November 2, 2012

Thank you for your comments. We appreciate your insights and I am glad that we had to the opportunity to speak directly to each other on the phone regarding your stay. We value all comments regarding our business and use them all to improve our performance, Eventhough your stay was not up to normal high standards, I am happy that your enjoyed the service provded by our friendly staff. Hopefully you will give us another chance to host you at our hotel in the near future.
Sincerely,
Brian E.Rubine, GM

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Reviewed August 14, 2012

Stayed 3 days and nights in July.
Good room, facilities, breakfast, parking, had no issues at all.
McDonalds & Red Lobster close-by, and across the road there are a couple of retail parks with more choices - we dined at the Millers Kendall Ale House twice - very good!

On the outskirts of Miami, so check the location if you are looking at staying 'in' Miami, maybe too far out for you.
We found it easily from the Airport, and it was handy for heading South to the Keys and also West to Everglades.

  • Stayed: July 2012, traveled as a couple
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3  Thank Stuarttaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this reviewResponded November 2, 2012

Thank you for your comments. We appreciate your time in letting others know about our hotel. Our easily accessible location is one of the factors that helps our hotel stand out above others. We are glad that you were able to take advantage of the location while exploring the area. We hope to see you again soon.

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Reviewed June 1, 2012

Excellent Hotel team

I stayed for over a week and could not find any fault
Large Spacious Room with sitting area and kitchenette

Very Clean throughout
Nice Attentive team

Great location and very quiet

  • Stayed: April 2012, traveled solo
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3  Thank JimStep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this reviewResponded June 6, 2012

Thank you so much for your review and comments regarding your hotel stay with us. We hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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