This is my second time staying at this hotel in the past year. I thought it was excellent the first time and my second visit only cements by opinion.
Pros: Service is top notch. All the front desk staff are friendly and extremely helpfull. This particular stay the hotel was very busy but despite the rush of people, they always seemed poised and offered a smile. Liz really stood out, i think she is new or at least i didnt see her my last visit.
Housekeeping was great, anything i needed was addressed within a reasonable period given how busy things were.
Cons: Jacuzzi was cold 2 out of the 3 days i was there. The laundry facilities were always busy (not the hotels fault) but it did become a bit of an issue for me
One last note, i noticed one night the general manager came in after midnight to personaly try to repair a door lock for a guest. He must of been there for a few hours until he got it working again. Who does that? Really shows how much he cares, and it rubs off on the rest of the staff as they are all always smiling and friendly. A+ in my book.
- Official Description (provided by the hotel):
- Welcome to our Beautiful Hotel in Miami's Kendall Neighborhood You will love the Holiday Inn Express Hotel & Suites Miami-Kendall- one of the newest hotels in the southwest Miami area. This stylish hotel is located halfway between Homestead and downtown Miami with easy access via FL's Turnpike & 874/821. Our hotel is conveniently located across from Kendall Tamiami Airport (TMB)- exclusive homebase of Falcon Trust Air- Reliance & Dean Int'l. Easily accessible to major corporations such as Beckman Coulter- Noven Pharmaceuticals and Assurant Group- we are also within minutes of Baptist & Kendall Regional Hospitals- Ministerio El Rey Jesus and Alper JCC. Miami International Airport (MIA) is only 24 miles away. Leisure travelers seeking the sunny fun of Miami will enjoy this Kendall hotel near the Metro Zoo- Gold Coast Railroad Museum- Kendall Ice Arena- Homestead Miami Speedway & Monkey Jungle. London Square- Dadeland Mall and The Falls are within minutes of our Miami-Kendall hotel. Our well-designed Kendall hotel features choice amenities to entice a SMART traveler. We offer an outdoor swimming pool and hot tub area surrounded by fabulous palm trees emitting a tropical ambiance. We also have a Business Center and Fitness Center- as well as high-speed Internet access. Our professionally designed putting green and our modern non-smoking hotel provides you with the best Miami has to offer! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Miami-Kendall
- Holiday Inn Kendall
- Holiday Inn Express Kendall
- Kendall Holiday Inn