After making my reservations, I read the reviews posted on line. A few of the reviews were negative, and I began to wonder if I had made a mistake. I am happy to report that I did not.
My first contact with the staff was upon my arrival. The receptionist was very courteous and went out of her way to find me a room that was ready for early check-in. This type of customer service was typical of every staff member with whom I had contact. All were upbeat, helpful, courteous, and professional. What a wonderful team!
The room itself exceeded my expectations. The bedroom and adjoining bath were bright, clean, and spacious. In addition to a large television, it also had a separate table and chairs which allowd me to comfortably deal with paperwork. And the bed was incredibly comfortable!
Finally, I found the food to be delicious. The hotel offers a full breakfast that is included in the cost of the room for two persons--a policy that was clearly stated in a paper handed to me while checking in. Among the many choices of food available, my favorites were the custom made omelets and the fresh fruit.
For the price and location, I found the hotel to be an excellent value.
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- Also Known As:
- Best Western Kendall Hotel And Suites
- Best Western Kendall Hotel Kendall
- Kendall Best Western