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“A pleasant stay”

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Best Western Plus Kendall Hotel & Suites
Ranked #2 of 7 Hotels in Kendall
Certificate of Excellence
GreenLeadersBronze level
Ashford, Connecticut
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A pleasant stay”
Reviewed January 17, 2014

My 93 year old mother broke her hip while on a cruise and was recovering at the Palace, a nearby rehab facility. I went to Miami to keep her company while she healed. Although there is a Country Inn and Suites closer to the facility, it was at once more expensive and inferior in quality than the Best Western.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank zaimokoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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596 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Brasilia, Brazil
1 review
Reviewed January 14, 2014

New facilities, big rooms, nice pool and breakfast. Close to Kendall stores, shopping and movies. I would definetly recommend this hotel. It is not close to the beach and downtown area, but in a nice location for shopping. The rates are really good.

  • Stayed January 2014, traveled with family
    • Value
    • Location
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    • Rooms
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Andre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spofford, New Hampshire
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2014

Outstanding facility with immaculate, well appointed rooms and friendly, customer service oriented staff. Nicest Best Western I've stayed at. Facility is close to restaurants, shops and highway, yet its side street is quiet well lit and has excellent parking.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michellem3407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

The staff was very welcoming and they even upgraded us to a mini-suite. The lobby was warm and pleasant. Our room was great. Breakfast was very good. Hotel was centrally located and easy to get around. Google maps gave the wrong directions.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 31, 2013

Lewis the evening person on duty at the front desk was completely unreasonable on New Years Eve. The only people in the lobby were our group. He insisted on offending us by keeping the TV on, even though we were the only people in the lobby. It was in case someone else might walk through the lobby and need to glance at the TV. If there were other people there, we could have understood it, but it was just us.

Also, there were never enough towels. Other people, not just our group, complained about the rationing of pool towels. Coffee packets were not put in the room everyday.

Finally, the toilet in one of the rooms backed up. They wouldn't give us a plunger, and told us not to use it until the next day! We had to go out and purchase our own plunger. I would not recommend this hotel.

  • Stayed December 2013, traveled solo
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Helpful?
Thank patricia j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy O, General Manager at Best Western Plus Kendall Hotel & Suites, responded to this review, January 3, 2014
Dear Patricia J,

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Your willingness to share your recent experience is genuinely appreciated.

Please accept my sincere apology.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Richey, United States
1 review
Reviewed December 27, 2013

Always great! the staff are very professional and kind. Hotel is spotlessly clean and located near lots of shopping. Stores are all in walking distance. Plenty of choices to eat as there are many restaurants.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laurie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 24, 2013

Stayed a couple of days at this hotel and was very pleased with the amenities and staff. The bed was comfortable and the room was clean. The staff is very helpful and accommodating. The location is perfect if you intend on traveling while you're in Miami because the Turnpike is near. It's in walking distance of a movie theatre and many shops. I would definitely recommend this hotel and I will return for another stay.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rain1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kendall Hotel & Suites

Property: Best Western Plus Kendall Hotel & Suites
Address: 8560 SW 124th Avenue, Kendall, FL 33183-4622 (Formerly BEST WESTERN PLUS Kendall Hotel & Suites)
Phone Number:
Location: United States > Florida > Kendall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Kendall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kendall Hotel & Suites 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Orbitz, Booking.com, Expedia, Travelocity, Priceline, Hotwire, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus Kendall Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kendall Hotel And Suites
Best Western Kendall Hotel Kendall
Kendall Best Western

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