Traveled with family for a funeral. While a handicapped accessible room was not available for my 90 year old mother, Cynthia at the front desk went above expectations by promptly calling housekeeping for a shower mat for the tub and was very caring and concerned. The hotel is a great value in its price range compared to other area hotels - contemporary decor; comfortable, clean, quiet rooms with a fridge; ample, albeit standard, breakfast fare included. (Way better than the Country Inn Suites nearby with it's dated decor, TVs, and facilities.) Gertrudis in housekeeping also went above expectations by coming down while we were checking out to warn us we had forgotten clothes hanging in the closet. We definitely enjoyed our stay during a difficult family time for a funeral. Caring, concerned staff made a real difference! I will definitely stay here again.
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- Also Known As:
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- Best Western Kendall Hotel Kendall
- Kendall Best Western