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“Won't honor their gift certificates (no expiration date on it)”
Review of Guanabanas

Guanabanas
Ranked #9 of 216 Restaurants in Jupiter
Certificate of Excellence
Price range: $15 - $20
Cuisines: Caribbean
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Local cuisine, Bar scene
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Reservations
Jupiter, Florida
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Won't honor their gift certificates (no expiration date on it)”
Reviewed May 23, 2013

Our Daughter gave us a gift certificate and when we presented it to the cashier for payment, they would not accept it. We spoke with the Manager on Duty and she told us that the restaurant had "changed" their gift certificates and they no longer would accept the older gift certificates. We had $49 remaining so asked for the $49 in cash refund and she said "NO". Their current gift certificate program is now a card (like credit card) and not paper. We checked the "new system" and there is no expiration date on that either. So people, beware, they'll keep your unused value of four gift certificate whenever they feel like "changing" their gift card system. I only wonder how many hundred's, perhaps, thousands of $$$$ they scammed. A reputable business ALWAYS honors their gift certificates. Please don't purchase gifts for others from this restaurant because they will find a way to keep your $$.

Visited May 2013
Helpful?
5 Thank Goldilocks333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,963 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Jupiter, Florida, United States
1 review
“Guanabanas”
Reviewed May 23, 2013

Nice breezes on the water, good fish dishes, fun drinks. Have enjoyed going to Guanabanas many times over the last couple years, before I even looked at the T-shirts to start pronouncing the name right. Good for a sunset toast or casual family gathering. Bartending can be a little inconsistent but always enjoy our time there.

Visited May 2013
Helpful?
Thank Corrinne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
73 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Excellent Happy Hour, unique place”
Reviewed May 16, 2013

We went to Guanabana's after a day at the beach while on vacation, and were very pleased. They have happy hour every day, and 1/2 price appetizers are not real common down here from what we have seen. You can't beat the steamed clams, and we will be black there tomorrow lol!
The place is a real piece of work from an architecture standpoint, with a lot of separate areas, with running streams, trees through the buildings, etc. It is a real neat place on a canal, with a casual or dressy atmosphere all blending in, it appeared. They also have complimentary valet parking which is nice, as there is not much available on site. A great place, I recommend it; not many 5 ratings come from me. Enjoy!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Fun, nice enviorment”
Reviewed May 15, 2013

Food was wonderful, tasty and delicious. Atmosphere is lovely and interesting. People and staff are nice. The band was good too.

Visited March 2013
Helpful?
Thank cin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
707 reviews
326 restaurant reviews
common_n_restaurant_reviews_1bd8 210 helpful votes
“Great ambiance, decent food”
Reviewed May 15, 2013 via mobile

We had lunch today with our children and had a good time. This is the perfect tropical setting. The food itself was OK. I had the Shrimp Cobb salad which had chips on top which was not necessary. Others had the Cuban quesadilla special which had too much mustard and mayo in my opinion. My son in law had a good steak burger. You don't come here for the food. It's all about great atmosphere on a warm sunny day. Skip it if it is raining or cold.

Visited May 2013
Helpful?
Thank bsorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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