I recently stayed at the Holiday Inn Express while on business in Juno beach. The hotel was booked so prices were ridiculously high for a holiday inn e press. But I understand...supply and demand. The rooms, although old building, were all recently updated and remodeled to HI standards. Breakfast was horrendous! We went down at 7:45am. Coffee almost empty. No eggs, no meats. No proteins. There was gravy but no biscuits. And one sweet roll. There was one woman working the food area and she was in absolutely no hurry to accommodate guest. (Many were waiting) actually, several of the guest were joking that she couldn't move slower if she tried! One guest, a man, was very irritated. He was there with his family, kids hungry, etc. He asked the woman at the front desk if anything could be done. The woman said no. And kep shuffling her papers (there were no other guests at the desk) When he complained, she said, "we'll it is free!" The man replied "it's not free, it's included with the room...there is a difference. We stayed here because we knew it included breakfast". Ten minutes later (I'm waiting for eggs) another man ask the same woman at desk. Her answer to him, which I couldn't hear made him so angry, he walked out saying he was going to McDonalds. The hotel was obviously booked (there was a big art show in town) they should have planned accordingly. I finally left without getting anything to eat. More than the lack of "free breakfast" it was the staffs inability to help at all.
- Official Description (provided by the hotel):
- $5 million dollar renovation including brand new guest rooms completed in May 2010. Hotel is located 400 steps from the beach. Every room has a mini refrigerator, microwave and working desk. Complimentary Hot Breakfast complete with our Signature Cinnamon Rolls, free high speed internet, free parking, fitness center and complimentary use of a full gym across the street. Tropically landscaped outdoor pool, Priority Club Rewards ® points. All rooms have balconies, pet friendly, 100% non-smoking hotel. ... more less
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- Also Known As:
- Holiday Inn Express North Palm Beach - Oceanview Hotel Juno Beach
- Holiday Inn Express Juno Beach
- Holiday Inn Juno Beach
- Juno Beach Holiday Inn