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Hampton Inn Jupiter/Juno Beach
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Reviews (662)
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Reviewed January 1, 2014

We had a wonderful stay here, at our vacation in dec 2013 , me, my husband and son at 16 for 10 days. We felt very comfortable at the hotel, with the friendly, accommodating staff, good room service, clean towels every day etc.
A nice breakfast with lots of variety.
The hotel has a marvelous location, 7 minutes walk from the nice Juno beach, and in walking distance from different shops and restaurants in the area.
We enjoyed the pool area at the hotel on windy days, the jacuzzi, the free coffee bar, and the small fitness room at the hotel.
We do recomend this hotel for families on holidays with children , as well as business trips.

  • Stayed: December 2013, traveled with family
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Thank Rebeccacollin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded January 4, 2014

Thank you so much for the wonderful feedback you have provided us. As an hotelier, there is nothing more rewarding than to know that we have made an impact in people’s vacations while staying at our property. After all, that is why we have chosen this profession, to make a difference in people’s lives around the world! We are truly happy to know that you did enjoy your stay and all our amenities at our property and our location was conveniently located to local restaurants and to the Juno beach! Thank you again for being our guest and our team always looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

This hotel was clean, quiet, and beautiful. Looks dated on the outside but don't let that fool you updated in rooms and throughout hotel! Breakfast area large and even with a full hotel they have food available. Nice staff. Bed was comfortable and clean, I am a clean freak and did not even feel the need to do my usual search under bed etc. would stay again

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Brandi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded January 4, 2014

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. We take pride in providing the best breakfast in town. Our breakfast is divided into 5 stations, Cold station that has all your cereal & milk, our Fresh station that provides fresh cut fruits and whole fruits, the Hot station includes 2-3 hot items such as eggs, sausages, bacon, etc., the Bake station that has all your breads and muffins and even a waffle machine to make your own waffle, and last the Beverage station that has 4 variety of coffee flavors and juices. Our housekeeping department also takes a pride in providing a clean room daily for all our guests. We recently also changed our entire toiletry’s brand to the “Neutrogena” brand that is very refreshing and rejuvenating. We are truly happy to know that you had a great stay with us! Thank you again for being our guest and our team always looks forwards in serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

This was my first stay at this hotel. Normally I stay nearby on another property, but I was close to getting my Diamond status with Hilton this year and wanted to stay at their properties. I am glad that I was able to stay here. It is a very nice hotel. Quiet, easy access, good breakfast buffet that is kept clean and fresh. The exercise room had all of its equipment in working order albeit the a/c was a little on the warm side. Parking was plentiful too. Check in went smooth and the counter persons were aware of my Hilton status so I did not have to remind them of my treats. The Internet worked very well. I noticed a couple of people streaming video each evening in the lobby but even they did not block up the Internet like I have seen in other properties.

Room Tip: Get a room that does not face the road for an even quieter experience.
  • Stayed: December 2013, traveled as a couple
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1  Thank ScottM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded December 30, 2013

Dear Valued Guest,

Thank you so much for your wonderful positive feedback. As an hotelier, we look forward in receiving your feedback in an effort to improve our future guest experience! Thank you again for being our guests and we hope we can provide you with the same positive experience that you received in the near future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

First reservation was through booking.com, and second was through Hampton Inn website. In both instances, I requested a king-size bed AND a refrigerator and a microwave. Both supplied a king-size bed but neither provided a refrigerator and microwave. I did not complain regarding the first reservation, but I made the second reservation explicitly to secure the refrigerator and microwave. Neither was provided. In fact, an upgrade charge of $10 per night was charged at check-in. This was completely unsatisfactory.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hampton
1  Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded December 30, 2013

Dear Valued Guest,

Thank you for your recent review of your stay at our property! We value the time you have taken to provide us this feedback in an effort to improve our property service and guest experience. I do apologize if our experience at our property was unsatisfactory but our team always does their best to accommodate our guest with an exceptional level of service. Regarding your room reservation, we do have several different room types for our guest to select from depending on their budget needs. Our basic room types is our standard rooms without Refrigerators or Microwave but our guests have an option to upgrade to either a Balcony Room or a Deluxe Room that features Refrigerators and Microwave at an upgrade charge. We realize that every guests needs are different and for that reason we do our best to provide our guests with different optional room types that would meet their needs. Again, I would like to extend to you our sincere apology for your unsatisfactory accommodations but in the future please review our room type detail to select our “1 KING W/MICROWV-FRIDGE NONSMOKING” room type to assure you to received a room with Refrigerator and Microwave in your guest room. Thank you again for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2013

I was lucky enough to receive a large room with 2 beds. It came with a full counter, cabinets, microwave, mini fridge & wash sink. The room, hallway & laundry was very clean. I stayed on the first floor looking out to the gazebo & it was very quiet. Highly recommend this location.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank Eloina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded December 7, 2013

Thank you for your recent review on Tripadvisor. We are happy to know that you enjoyed your recent stay with us and were upgraded to one of our Deluxe Rooms with the Balcony view. Thank you for choosing the newly renovated Hampton Inn Juno Beach and we look forward in having you back at our property in the near future.

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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