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Vistana Beach Club
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Reviews (520)
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Reviewed September 9, 2012

well, we had a great SPECIAL birthday celebration! hotel was absolutely perfect. location was terrific, staff very very helpful and guest suit was PERFECT...... was exactly what we wanted to be able to celebrate for 5 days......... would recommend to my friends and family members! looking forward to my return trip. no matter if you are with just friends or family with kids - they have everything thing you need to have a great time. very accommodating!

Room Tip: i had requested a room overlooking the pool...............was PERFECT!
  • Stayed: July 2012, traveled with friends
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1  Thank jt1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this reviewResponded September 17, 2012

We are very pleased to hear you had a special birthday here at Vistana’s Beach Club! All of my team members are helpful and knowledgeable of our local area. We look forward to your next visit with us and thank you for posting your comments on Trip Advisor.

Sincerely,

Chris Egan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

We have stayed several times at Vistana Beach Resort and love it for being as close to the ocean as any resort we have stayed at over the past ten years. Tara and her staff are very friendly and accommodating. They make you feel very welcome. The rooms are clean and spacious; the kitchen is clean and well equipped for preparing meals if you are not going out to a restaurant. The beds are very comfortable and the TV's are all updated flat screens. Wi-fi has been updated and works great. The beach is fantastic and we generally relax and spend time at the beach each day. A great place to kick back and relax. From many room balconies and decks you can see the most beautiful sunrises and sunsets.

  • Stayed: August 2012, traveled as a couple
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Thank Browns64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this reviewResponded September 6, 2012

Thank you for posting your wonderful comments on Trip Advisor! Tara and all my team members enjoy seeing our guests return year after year. Vistana is as you stated a great place to kick back and simply relax. You took some spectacular photos of both the sunrise and also of the sunset. We hope to see you once again next year, if not sooner.

Sincerely,

Chris Egan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

Had a great time here! My husband and I stayed here in August 2010 because his dad traded his timeshare that year. We shared a 2-bedroom condo with his dad and his fiancee...which means that we got the 2 twin beds in the smaller bedroom. So we pushed them together, hahaha. The beds were pretty uncomfortable just in general. His dad said that the king bed in the master bedroom was very comfortable though.

Typical luxury beach condo, I guess...very nice place, kind of old-fashioned decorations, updated appliances and features. Right on the beach! I love having the huge balcony looking out onto the beach...so relaxing to read out there! :) And they recycle...which is awesome.

  • Stayed: September 2011, traveled with family
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1  Thank Iris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this reviewResponded September 6, 2012

We are very pleased to know you have a great time here. We started our interior renovation today which consists of replacing all mattresses and box springs. We will be installing the Sheraton Sweet Sleeper signature beds made exclusively for Sheraton. In addition, all the draperies, carpets, couches and patio furniture we be replaced. Next year when you return, I’m sure you will notice all the new interior furnishings.

Sincerely,

Chris Egan
General Manager

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Reviewed August 21, 2012

We had four nights here and checked out a few days ago. We had an excellent time, with the room having fantastic views of the beach and sea, even from the third floor. The complimentary coffee in the lobby was basic, and there was none provided in the room. The pool was nothing special, but adequate. On the other hand, the beach was fantastic and the staff were brilliant. They were more than happy to fulfill room requests and recommend any restaurants. In summary: exceptional service and rooms - a little spot of heaven.

Room Tip: Any room on the front building will be fab.
  • Stayed: August 2012, traveled with family
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1  Thank Sim0n0459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this reviewResponded September 6, 2012

Thank you for posting your recent stay here on Trip Advisor. We are pleased to learn you had an excellent time here at Vistana. My staff is excellent as you stated and the majority of them have been here with me for many, many years. We look forward to your next visit and thanks again for posting on Trip Advisor.

Sincerely,

Chris Egan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

Just got back from a week on Jensen Beach!!! Loved this hotel..I had the 8th Floor cornor room. The building closer to the road. This room had a washer and dryer inside the room and 2 showers. The room was spacious and the kitchen and bathrooms are nice. The staff was very friendly and accommodating.
The rooms are clean in a beachy way. Nothing fancy but more like homey. The balconey in that room has a great view of the ocean, the river and the pool so that was pretty amazing! Mela,Joe and the other staff were all super nice. I traveled with 4 ages 21-26 and they wanted to enjoy the nitelife of West Palm. After learning how to get there the ride was easy. 40-45 minutes from all the hot spots. Beach was easy, Just a few steps away. Every morning we rented chairs, umbrella and stayed on the beach the entire day. You have to pack a cooler there is no food sold on beach. I have never gone to the beach everyday on vacation but it was so easy and pleasent. So weather you like the beach, pool , want to fish or jet ski or just hang out on you balconey..Its the place for you! You can sun,swim and relax very easy here,

  • Stayed: August 2012, traveled with family
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1  Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris_egan, General Manager at Vistana Beach Club, responded to this reviewResponded September 6, 2012

We love starting our week with such a wonderful review like the one you posted. You described the resort and my team members perfectly. You can just relaxing at the resort or on the beach to the night life in West Palm Beach. We look forward to your next visit with us and thank you for posting on Trip Advisor.

Sincerely,

Chris Egan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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