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“The best staff ever”

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Hampton Inn Jacksonville Beach/Oceanfront
Certificate of Excellence
Beaver Dam, Wisconsin
Level Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“The best staff ever”
Reviewed January 5, 2013

Wow. The staff at this facility was so awesome. The most polite, helpful, and cheerful employees I have ever encountered at a hotel. Each person you met greeted you cheerfully and made a point to welcome you. And I do mean ever employee, security, front desk, breakfast area, housekeeping, etc. They were amazing. The room was great, oceanfront on top floor. Beach area in front of hotel was nice. Pool area great for families. Local area had a good variety of food and close to grocery store. Breakfast was wonderful, with lots of choices. I will for sure stay here when in the area again and recommend to anyone I know coming to the area. I wish more hotels had employees like this one.

Room Tip: Oceanfront, 6th or 7th floor had great view of beach.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BDgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,461 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
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English first
Hartford, Connecticut
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 4, 2013

From the moment we entered the lobby of this hotel, we knew that we had chosen the perfect oceanfront hotel! From its ultramodern and spacious breakfast and lounging areas to the beautiful outdoor pool, sauna and sandy beach, this hotel offers a very relaxing and comfortable home away from home. Numerous restaurants are nearby, with several offering delivery service to the guest rooms. Staff are very friendly and helpful. We will definitely stay here again!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Boca501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FL USA
Level Contributor
147 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 31, 2012

This is a great option RIGHT ON Jacksonville Beach - one mile north of the Jacksonville Beach pier and the action. My husband and I went for a one night getaway after Christmas, and wish we had booked the rest of the week! It was a beautiful property with a beautiful heated pool with waterfall in an enclosed area for an intimate setting away from the public eye. The hot tub was very nice, also. The room was ocean front and gave the most fantastic view of the evening and morning sky and ocean. Beach access was simple to find and had a secure entrance gate. The room itself was very restful in decor with soothing color scheme, comfortable furniture, and a nice sized flat screen TV. The bed and pillows were plush, and the bathroom was immaculate! There is a refrigerator and coffee maker in the room, but there was always coffee available on the coffee bar in the lobby lounge area. Speaking of the lobby and breakfast area -- very well done!! Modern, sleek and lovely!! The front desk ladies were so accommodating and friendly. I must not forget the breakfast that was fresh and ample! No need to leave this hotel hungry in the morning! The serving time was 6-10 AM, so there was no rush and everyone seemed to be relaxed and enjoying themselves. This property should be the first choice for visitors to the area with reasonable price and lovey accommodations. The only surprise was the chilly corridors that made us appreciate the warmth in the room, as the weather outside that day was near freezing!

Room Tip: Ask for an ocean front room. There is currently some construction on First Street south near the...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travltnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, January 2, 2013
Dear travltnk,

Thank you for the review regarding your stay over Christmas.

We are thrilled that you enjoyed your stay witrh us, and we hope to see you again in the future. I will pass along the compliments to the designers, construction crew, and to the staff. Thank you again, and we appreciate your staying with us.

Sincerely,

Brad Whitaker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Canada
Level Contributor
76 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 28, 2012

This used to be another hotel (Comfort Inn) that has been converted to a Hampton Inn and the staff is working very hard to get it up to Hampton standards. There was some construction taking place so it is a work in progress. Pros....The location is great as it is Oceanfront on a beautiful stretch of beach, Swimming pool is very nice with waterfall, outdoor bar area with plenty of seating, easy access to beach, large parking lot across the street with large spots. Cons.....not up to Hampton standards yet including room and breakfast area and general cleanliness.

Stayed August 2012, traveled with family
Helpful?
1 Thank hotelforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, December 31, 2012
Dear hotelforfun,

Thank you for taking the time to review our hotel based on your stay with us. We definitely were still going through growing pains in August, including the final touches of our renovation and conversion.

We have completed all of the conversion as of the end of August. We are excited to be a Hampton hotel, with all of the great values included, plus our unique amenities.

We hope you decide to stay with us again if traveling to the the area, and we are excited for you to see the finished result.

Sincerely,

Brad Whitaker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 11, 2012

I remember when this property was the Comfort Inn - it had become old and outdated. BUT WOW! The Hampton Inn looks fantastic with it's super modern lounging area with flat screens all over! I love it! The staff was friendly and professional. My room (queen) was clean and beds were comfortable. I had a beautiful side view overlooking the pool and could see the ocean from my balcony. Breakfast items consisted of waffles (make your own), crockpot of oatmeal (my fave), hot biscuits - i couldn't resist!, juices, eggs, sausage, pastries, fruit, yogurt, etc. A coffee/tea area was set up near elevators and was fresh and replenished throughout the day. I used the office area space to work on my report - it consists of 2 large screen computers, one printer, and a xerox machine. I had no glitches - everything was great - took a lot of stress off of me. This hotel is oceanfront with easy beach access - just walk out door, turn left, thru gate, keep straight. I walked the beach area then came back and dangled my legs in the HEATED pool - it felt wonderul! My co-workers and I always stay at this hotel when we are working in JAX. It offers the federal government per diem rate. Excellent!!!!

  • Stayed December 2012, traveled on business
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    • Cleanliness
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Helpful?
Thank TravelerGurlNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, December 31, 2012
Dear TravelerGurlNorfolk,

Thank you for the wonderful comments regarding your stay, and your impressions of the hotel. We take great pride in the hard work of the staff, and the new facilities. We hope to see you again in the future.

Sincerely,

Brad Whitaker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
In GA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 8, 2012

I am very picky when it comes to choosing hotels. After seeing that Hampton was ranked #2 for oceanfront hotels on Jacksonville Beach, we chose this one to stay in. We were greeted by a wonderful staff member and I believe her name is Andrea. She told us to check our room to see if the beach access was okay and when we weren't comfortable with it, she changed us to a higher room. She knew us by name when we came and went and always talked with us and our daughter, but not overly talkative. She complimented us when we were leaving for a birthday party and greeted us when we arrived late that night with the same smile and as energetic as earlier. The room was great and the balcony overlooking the ocean gave us an amazing view. While the room was excellent, the staff made it even better! Thanks!

Room Tip: Higher floors give a great view of the ocean!
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JGW0815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, December 31, 2012
Dear JGW912,

Thank you for the comments regarding youstay with us. We have passed along your wonderful comments about Andrea, and recognized her for her efforts. We appreciate you staying with us, and we hope to see you on a future stay as well.

Sincerely,

Brad Whitaker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 7, 2012

Checked in, Miss Betsy was working the front desk. She makes you feel welcome. Check-in was quick and very informative about the layout. Once we got situated in the room, the phone rang and it was Miss Betsy.....she was calling to make sure everything was good. WOW, never had that happen before. She really goes above and beyond!! KUDOS really go out to her. Very clean room, ocean-view, large balcony. Frig and microwave in room that is a + with me, need to keep drinks cold!! Walked around property and enjoyed the property and gym, breakfast area, front desk, even the beverage counter is a good idea. I would stay here again and recommend it!!

Room Tip: Oceanview.......beautiful view
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VanillaElla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Hampton Inn Jacksonville Beach/Oceanfront, responded to this review, December 31, 2012
Dear VanillaElla,

Thank you for taking the time to fill out a response based on your stay with us. We are very pleased you enjoyed your stay. We have passed along to Betsy all of the wonderful comments, and we have recognized her for her efforts.

We hope that you decide to stay with us again in the future.

Sincerely,

Brad Whitaker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jacksonville Beach/Oceanfront

Property: Hampton Inn Jacksonville Beach/Oceanfront
Address: 1515 N 1st Street, Jacksonville Beach, FL 32250-7309
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jacksonville Beach
#3 Romantic Hotel in Jacksonville Beach
#3 On the Beach Hotel in Jacksonville Beach
#3 Business Hotel in Jacksonville Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Jacksonville Beach/Oceanfront 3*
Number of rooms: 177
Official Description (provided by the hotel):
Enjoy private access to the beach for breathtaking sunrises over the Atlantic Ocean. We also offer the largest swimming pool on the beach, a 120-foot heated pool and hot whirlpool grotto, featuring four waterfalls cascading from sculptured rock formations. Unwind in one of our spacious guest rooms and find everything you need for a comfortable stay. Surf the web with free high-speed internet access and enjoy a restful sleep in the clean and fresh Hampton bed®. For extra space and a touch of luxury, step up to one of the hotel's stylish suites, offering upgraded amenities such as a spacious work area with ergonomic desk chair. Catch up with work in the hotel’s fully equipped business center or make the most of your leisure time with a workout in the fitness center. The hotel offers a free hot breakfast buffet, Relax at the Tides Bar while enjoying one of your favorite libations or purchase lunch and dinner. ... more   less 
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Also Known As:
Comfort Inn Oceanfront Hotel Jacksonville Beach
Comfort Inn Jacksonville Beach
Jacksonville Beach Comfort Inn

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