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Holiday Inn Express
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Reviews (508)
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All reviewsmayo clinicbunk bedsseparate tubglass showerfront deskkids suitepancake machinebeach blvdhalf milegreat hotelthe breakfast areawalk in showerdecent breakfastvisit familygreat staffvery clean hotelrooms are spacious
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346 - 351 of 508 reviews
Reviewed November 12, 2013

Mike and Jessie at the front desk went above and beyond for me. The room was clean and organized. The food was a little bland, but you can't really expect from a continental breakfast. Maybe some more fruit I guess. There is plenty of parking and and its in a great location for the beach, mall, downtown, etc.

  • Stayed: November 2013, traveled on business
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1  Thank cww76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded November 26, 2013

Thank you so much for your warm comments. We're so glad you enjoyed your stay. Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

Traveled with my husband for business and booked this hotel because of the positive reviews.....we were not disappointed. Hotel was great (nice rooms, comfortable beds), but as many have mentioned the front desk people were fabulous.....very welcoming and full of helpful ideas for enjoying the area.......
Fun place to visit with many appealing bars and restaurants.....highly recommend this property......

Stayed: August 2013, traveled as a couple
1  Thank Theresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded November 7, 2013

So glad you and your husband got to spend time with us. We wish we could have won you over and recieved a 5 out of 5, but this will surely push us to be better in the future. Please don't forget us when you revisit the Jacksonville Beach area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

I booked this hotel not realizing it was not right on the beach. I arrived a bit disappointed but quickly overcame this almost immediately. I was greeted at the front desk by the manager whose cheery and professional demeanor won me over. As other reviewers have stated, the beach is only a few blocks away. The hotel is immaculately clean. The free breakfasts are good. What impressed me most was the friendliness of all of the staff. I felt very much at home and part of the family, so to speak.

  • Stayed: October 2013, traveled solo
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Thank SavvyTraveler0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded November 7, 2013

Your comments are so awesome. We really are glad we won you over. We like to think we give Ritz Carlton service here and it seems that you experienced this first-hand. Thank you so much for your remarks. We hope to see you again in the near future.

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Reviewed October 24, 2013

Very impressed with the cleanliness the entire hotel. The staff was very pleasant and handled our every need. The free breakfast was an extra and it was very good. I would recommend this hotel to everyone and I look forward to my next visit there.

Room Tip: Check the cleanliness of the lobby.
  • Stayed: October 2013, traveled with friends
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded November 7, 2013

Thank you for your great comments. Glad you enjoyed your stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Very impressed with the cleanliness of this hotel, you would never know there were pets staying at this hotel. Thank you for making our stay enjoyable and our dog skoobie had a wonderful stay too-

Not on the Beach but just a few blocks and pets are allowed on beach after 5:pm and many pet friendly restaurants

Room Tip: PET FRIENDLY Clean Rooms and hotel
  • Stayed: September 2013, traveled with family
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2  Thank Gsous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded October 8, 2013

So glad you and Skoobie enjoyed your stay. Hope you visit us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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