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“Great Stay!”

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Holiday Inn Express - Jacksonville Beach
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 12, 2013

Mike and Jessie at the front desk went above and beyond for me. The room was clean and organized. The food was a little bland, but you can't really expect from a continental breakfast. Maybe some more fruit I guess. There is plenty of parking and and its in a great location for the beach, mall, downtown, etc.

  • Stayed: November 2013, traveled on business
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1  Thank cww76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded November 26, 2013

Thank you so much for your warm comments. We're so glad you enjoyed your stay. Hope to see you again soon.

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323 - 329 of 484 reviews

Reviewed November 6, 2013

Traveled with my husband for business and booked this hotel because of the positive reviews.....we were not disappointed. Hotel was great (nice rooms, comfortable beds), but as many have mentioned the front desk people were fabulous.....very welcoming and full of helpful ideas for enjoying the area.......
Fun place to visit with many appealing bars and restaurants.....highly recommend this property......

Stayed: August 2013, traveled as a couple
1  Thank Theresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded November 7, 2013

So glad you and your husband got to spend time with us. We wish we could have won you over and recieved a 5 out of 5, but this will surely push us to be better in the future. Please don't forget us when you revisit the Jacksonville Beach area!

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Reviewed October 25, 2013

I booked this hotel not realizing it was not right on the beach. I arrived a bit disappointed but quickly overcame this almost immediately. I was greeted at the front desk by the manager whose cheery and professional demeanor won me over. As other reviewers have stated, the beach is only a few blocks away. The hotel is immaculately clean. The free breakfasts are good. What impressed me most was the friendliness of all of the staff. I felt very much at home and part of the family, so to speak.

  • Stayed: October 2013, traveled solo
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Thank SavvyTraveler0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded November 7, 2013

Your comments are so awesome. We really are glad we won you over. We like to think we give Ritz Carlton service here and it seems that you experienced this first-hand. Thank you so much for your remarks. We hope to see you again in the near future.

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Reviewed October 24, 2013

Very impressed with the cleanliness the entire hotel. The staff was very pleasant and handled our every need. The free breakfast was an extra and it was very good. I would recommend this hotel to everyone and I look forward to my next visit there.

Room Tip: Check the cleanliness of the lobby.
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  • Stayed: October 2013, traveled with friends
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded November 7, 2013

Thank you for your great comments. Glad you enjoyed your stay!

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Reviewed October 2, 2013

Very impressed with the cleanliness of this hotel, you would never know there were pets staying at this hotel. Thank you for making our stay enjoyable and our dog skoobie had a wonderful stay too-

Not on the Beach but just a few blocks and pets are allowed on beach after 5:pm and many pet friendly restaurants

Room Tip: PET FRIENDLY Clean Rooms and hotel
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  • Stayed: September 2013, traveled with family
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2  Thank Gsous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded October 8, 2013

So glad you and Skoobie enjoyed your stay. Hope you visit us again!

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Reviewed October 2, 2013

We arrived on a Saturday afternoon and took are bags into the room and left to see our daughter who moved to Jacksonville. We returned later that evening very tired so I turned on the TV to see college football scores and the TV wouldn't work. I went to sleep and the next morning I told the lady at the desk and she came right to the room and took care of the problem. The parking lot is well lit and safe, the breakfast was hot and good. The person taking care of the breakfast area was keeping tables clean and stocking the food area. I will stay here again, since my daughter and grandson have moved here we will be returning every month.

Room Tip: Plenty of Parking day or night
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  • Stayed: September 2013, traveled with family
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Thank pcfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded October 8, 2013

Thanks for your great comments. Aside from the TV, sounds like you had an enjoyable stay. Glad you chose us and hope we have you as our guest in the near future.

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Reviewed September 27, 2013

Stayed here recently for Labor Day weekend ,and enjoyed the hotel very much. Rooms are large and well furnished with very nice bathroom featuring a large walk in shower and a nice tub also. Yes I've seen the gripes about it not being beach front, but I've found that a quick look at Google maps shows location of the hotel very plainly as being a 1/2 mile or so from the beach. And I'm not aware that the hotel makes any claims about being on the beach. It's a very short drive or bike ride to the beach,and this area has a ton of points every 1/4 mile or so offering public beach access with free parking as well. I have never seen a beach area with so many access points with steps going down to the beach areas. We were staying using IHG reward points,and were welcomed very warmly as being Platinum members by the desk clerk,and we never saw any of the hotel staff that weren't extremely friendly all weekend ,even though they were very busy due to the Holiday weekend. Breakfast looked very good,but we passed since it was so busy that weekend and we had breakfast down the road at a nice diner.
Very nice Sports bar right down the street is a great place to take in some College football on a Saturday night as well. Would certainly not hesitate to stay here again at any time. Nice hotel all the way around.

Room Tip: Ask for room with the large walk in shower
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  • Stayed: September 2013, traveled as a couple
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Thank jj-howard60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded October 8, 2013

There's clearly a reason why you're a "Top Contributor". Your comments are very succinct and straight forward. We often get people complaining about our location and trust us...we would move it if we could. These customers typically book on websites that aren't associated with our hotel and get mislead.

As a Platinum IHG Rewards member, you are obviously well-traveled and understand the ins and outs of the hotel, which makes your comments so meaningful.

Thank you for all your great comments. Hopefully we'll see you sooner than later!

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Additional Information about Holiday Inn Express - Jacksonville Beach

Address: 1101 Beach Blvd, Jacksonville Beach, FL 32250-3446
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
#4 Family Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
#5 On the Beach Hotel in Jacksonville Beach
Price Range: $134 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Jacksonville Beach 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
This 82 room hotel is a few short blocks from the beach. With deluxe amenities like flat panel televisions, iPod docking clock radios and free wifi throughout the hotel, the Holiday Inn Express - Jacksonville Beach is the best hotel for any traveler. Our hotel is located in close proximity to the Mayo Clinic Hospital, Mayport Naval Station and the beach. We offer complimentary shuttle service to/from the Mayo Clinic.Our award winning hotel is always ranked top in the area by our guests! ... more   less 
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Also Known As:
Holiday Inn Express - Jacksonville Beach Hotel Jacksonville Beach
Holiday Inn Jacksonville Beach
Jacksonville Beach Holiday Inn

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