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“Average hotel, no bells and whistles.”

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Holiday Inn Express - Jacksonville Beach
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 20, 2013

Hotel was average, there were lots of kids who made LOTS of noise, while we were trying to sleep. We did call the front desk and it was taken care of. It's an average hotel, the staff is friendly and the rooms were clean. No real complaints.I'd stay here again if I was just passing though, wouldnt recommend for a vacation stay!

Room Tip: Ask for a corner room!
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  • Stayed: November 2012, traveled solo
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1  Thank katieautoeuro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

Thank you for your recent review. We apologize the kids may have kept you up, but glad that we handled it promptly as you suggested. We wish we could have left a greater positive impression on you as most of our guest's say they have experienced. Please stay with us next time you visit the area and give us the opportunity to show that we are ranked #1 for a reason.

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346 - 352 of 484 reviews

Reviewed June 14, 2013

From check in to checking out the staff, especially Josh, are extremely helpful. Josh was a mine of useful information, from where to eat, drink and shop. The rooms are spacious, especially the bathroom, and were clean and comfortable. Breakfast was good, with different daily hot options. All in all an excellent choice of accommodation.

Stayed: June 2013, traveled with friends
1  Thank LancasterMeech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

We are so glad you enjoyed your recent stay with us. We do have a great employee with Josh and obviously he treated you like family.

Hope to see you again soon.

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Reviewed May 28, 2013

Stayed over Memorial Day weekend and in general a good property. However, we did have a problem with the A/C. The hotel has an energy savings system that would not let the room get cool. We were told the system had to be overiden. They also brought us a fan, but the first night was way too warm. They had it fixed for the second night. Great location and I would stay there again.

  • Stayed: May 2013, traveled as a couple
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2  Thank Steve V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 23, 2013

Dear Steve V,

Thank you for taking the time to write your review regarding your recent stay. I am glad that you liked our convenient location.

I am sorry to hear your troubles during your stay. Please accept our apologies for any inconvenience our air conditioning system has caused you.

We will use your comments to target opportunity areas. Thank you again for choosing us, and taking the time to share your feedback.

Sincerely,

Dhan M
Case Manager
IHGCare

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Reviewed May 25, 2013

Being a Marriott gold member, I arrived here with quite a bit of skepticism, based on Tripadvisor reviews. I must say, I was completely blown away! We had called earlier and mentioned we would be arriving late and they had allocated a room and set it aside for us. simply awesome.

The next morning, we were kinda unsure about how/where to rent beach stuff and Mike helped us instantly and even called the rental place ahead for us. The customer service, in general has been impeccable!

Last but not least, this is hands down, THE best free breakfast I have ever eaten at a mid range hotel! A gem of a find in Jax Beach! :-)

3  Thank sairamgat
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

So glad to win you over from that OTHER brand. So happy that Mike took care of your every need and you enjoyed your stay. Can't wait to see you again! Happy travels.

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Reviewed May 25, 2013

I hosted and held a conference at this hotel. The sales coordinator offered very reasonable room and catering prices. The rooms were nice, clean, and comfortable. They offer a very nice complimentary breakfast in the morning ranging from hot to cold breakfasts. The meeting space was very good and up to date with LCD projectors, screens and flat screen TVs. The staff was pleasant and accommodating. At 12 blocks to the beach, this was much more affordable than the ocean front options. There are plenty of restaurants in walking distance for out of town guests.

Room Tip: King Spa rooms are on the first floor right next to conference rooms. An ideal spot as host of the c...
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  • Stayed: May 2013, traveled on business
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1  Thank ally_sun_jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

Looks like our sales agent did everything right for your conference at our hotel. We pride ourselves on our service, especially for small meetings. Wish we could have earned a 5 out of 5. We'll definitely work harder next time you visit. See you soon.

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Reviewed May 24, 2013

The HI Express is conveniently less than 15 minutes from Mayo Clinic and maybe a mile from the Beach and Joe's Crab Shack. Very friendly and helpful check-in staff. The hotel is very clean, the rooms with contemporary decor and spacious bathroom and shower, and comfortable beds. Good Cable and Internet reception. Very good breakfast variety. Only (minor) complaint is that the room air conditioner was a bit noisy when it cycled on at nite. We would stay here again.

  • Stayed: May 2013, traveled with family
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Thank ken07641
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

Being so convenient to Mayo Clinic Hospital, we often get a lot of guests who are just swinging through to go there. We're thankful you chose us and even more grateful for your warm comments. Glad you enjoyed your stay and hope that you visit us again in the near future.

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Reviewed May 19, 2013

Just returned from another trip to The Players golf, and another stay at the HIE Jax Beach. The set-up there is all that you need for a great stop-over. Lovely rooms, a decent breakfast, and importantly, very friendly and extremely helpful staff. I generally deal with Josh, who never fails to make you welcome and at ease. Highly recommended.

Room Tip: Don't bother with any other hotel in Jax Beach as this is the right one!
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  • Stayed: May 2013, traveled with friends
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1  Thank gerryld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express - Jacksonville Beach, responded to this reviewResponded June 24, 2013

Gerry,

Glad to have you in again from over the pond. As usual, your comments are amazing. Glad to have you as a regular and hope to see you when you visit the US again. Safe travels to you and yours!

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Additional Information about Holiday Inn Express - Jacksonville Beach

Address: 1101 Beach Blvd, Jacksonville Beach, FL 32250-3446
Phone Number:
Location: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
#4 Family Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
#5 On the Beach Hotel in Jacksonville Beach
Price Range: $134 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Jacksonville Beach 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
This 82 room hotel is a few short blocks from the beach. With deluxe amenities like flat panel televisions, iPod docking clock radios and free wifi throughout the hotel, the Holiday Inn Express - Jacksonville Beach is the best hotel for any traveler. Our hotel is located in close proximity to the Mayo Clinic Hospital, Mayport Naval Station and the beach. We offer complimentary shuttle service to/from the Mayo Clinic.Our award winning hotel is always ranked top in the area by our guests! ... more   less 
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Also Known As:
Holiday Inn Express - Jacksonville Beach Hotel Jacksonville Beach
Holiday Inn Jacksonville Beach
Jacksonville Beach Holiday Inn

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