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Holiday Inn Express
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Reviews (518)
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All reviewsmayo clinicbunk bedsseparate tubglass showerfront deskkids suitebeach blvdhalf milegreat hotelthe breakfast areawalk in showergreat staffvery clean hotelrooms are spaciousnice breakfastfree breakfastwould stay here again
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409 - 414 of 518 reviews
Reviewed October 10, 2012

This hotel is a great find in the Jax Beach area! Room and bathroom spacious, clean and beds very comfortable. Fridge and microwave in the room. Price good for the area, close to the beach. Complementary breakfast quite good and coffee is available 24/7 in the breakfast area. Have visited hotel x3 and find the rooms and service to be very consistent!

  • Stayed: September 2012, traveled solo
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1  Thank TerryGator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded October 11, 2012

Thank you for your kind words. We are so grateful to have repeat guests as yourself and our proud to offer you the same level of service whether you've been here once or a hundred times. We know customers like you are why we are here. We're looking forward to your next visit and another great review. Thanks!

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Reviewed August 2, 2012

Desk clerk was courteous and friendly. Room was pleasant. Bathroom was large, having separate tub and shower. Breakfast included eggs, meat, breads, muffins, cereals, pancakes, etc. I would stay here again, definitely.

  • Stayed: August 2012
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Thank coxaloharc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded October 11, 2012

Thank you for your recent review. Let us know in the future what we can do to make your next stay a perfect 5 out of 5! Hopefully we'll see you here soon!

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Reviewed August 1, 2012

The physical hotel was wonderful, especially the beds AND the morning breakfasts; however it was the staff that set it apart. We were there for medical reasons but have stayed there in the past due to location in visiting relatives and of course, being close to the beach restaurants was very appealing. My husband and I were so impressed by JOSH HODGE, front desk manager who did everything I need from keeping frozen ice packs in their freezer (I would ask for them 3 x per day and then return them to put in their freezer again) that my husband needed recovering from surgery to giving me the easiest and clearest directions to that hugh mall, St JOhns Town Center. Josh is certainly an asset to this nice, clean hotel. We are returning in Sept. and will return other times. We look forward to seeing Josh each time but I have an idea he may go up in management and we would be proud for him. Also, JEREMY(dont' recall last name) was very helpful and he helped with ice packs. Also, another man(don't know name) who was taller and wore glasses who worked at front desk was nice and helpful. All employees that had interaction with us were polite. The GM was also nice but we didn't meet him until the end of our stay. Clean.......friendly.......and LOCATION, LOCATION, LOCATION!

Room Tip: Ground floor is great if you have any health issues and you are close to front desk and breakfast.
  • Stayed: July 2012, traveled with family
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Thank Earl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Holiday Inn Express, responded to this reviewResponded August 6, 2012

We are glad to note that your stay at our property was further enhanced by the personal touch of our staff and we would like to thank you for your positive feedback. It would be our pleasure to serve you during your future visits.

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Reviewed July 28, 2012

Out of our 15 day, 10 State motorcycle trip this was far and above the best place we stayed. I had no idea what to expect. The was an amazing clean modern comfortable place to stay. Very close to the beach and great restaurants around. Very very good breakfast too.

  • Stayed: July 2012, traveled as a couple
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1  Thank dhornick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperationsGuy, General Manager at Holiday Inn Express, responded to this reviewResponded October 11, 2012

We are thrilled that we beat out the other 14 or so hotels on your trip. We know that traveling (especially by motorcycle) can be daunting and we do whatever we can to make your stay great. It looks like we succeeded for your trip. Next time you're passing through or coming to Jacksonville, please swing back by!

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Reviewed July 25, 2012

This is a newer property, very clean and well kept up. Even though it is a busy hotel with people constantly around, the lobby areas were always clean. The front desk staff was very friendly and helpful. The breakfast area was well stocked and the food smelled delicious. This HIE added the extra touch of having "real" plates and cups at breakfast, rather than just paper and plastic serveware. Sometimes the small things make a difference. I would certainly stay here again.

  • Stayed: July 2012, traveled on business
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Thank ca_davies1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Holiday Inn Express, responded to this reviewResponded July 30, 2012

It was wonderful to have you at Holiday Inn Express and thank you very much for such encouraging feedback. We look forward to having you stay with us in future.

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